For Health Professionals Only
This information is strictly for professional use. Due to security protocols, do not send patient-identifiable information via email, Mercy Health requests eReferrals where possible.Are you a patient? Please contact the main hospital switchboard or find appropriate contacts on the Mercy Health Services main page. Calls from patients to the numbers below will be redirected.
To refer a patient, please complete an eReferral via HealthLink SmartForms or alternatively send a fax to the relevant area, service or specialist clinic. Please note that the email addresses provided are not secure and are not to be used for communication with patient identifiable information.
Referral - Mercy Hospital for Women
Aboriginal Hospital Liaison Officer
Internal referrals only
Antenatal clinic
Mon-Fri 8.30am-5pm
Phone numbers:
Breastfeeding support
Chemotherapy
Early Pregnancy Assessment Clinic
Fetal monitoring
Internal referrals only
Genetics service
Mon-Fri 9.00am-4.30pm
Phone numbers:
Gynaecological oncology
Mon-Fri 8.30am-4.30pm
Phone numbers:
Gynaecology outpatients clinic
Mon-Fri 10am-6pm
Phone numbers:
Gynaecology pain clinic
Mon, Tue, Fri 8.30am-5pm
Phone numbers:
Gynaecology pain clinic nurse
Mon, Tue, Fri 9.30am-6pm
Phone numbers:
Interpreting services
Internal referrals only
Maternity care clinic; Sage for women with alcohol or chemical dependency
Mon-Fri 9am-5pm
Phone numbers:
Medical imaging
Mental Health (Perinatal)
Mon and Thu 8am-4pm
Phone numbers:
Mercy @ Home
Internal referrals only
Neonatal Intensive Care Unit
PIPER call: 1300 137 650
Obstetric care - Private
Paediatric respiratory medicine
Internal referrals only
Paediatrics
Mon-Fri 8.30am-4pm
Phone numbers:
Parent Education
Parent Education Classes must be booked via TryBooking Book at 28 weeks gestation
Perinatal Medicine
Mon-Fri 8:30am-5pm
Phone numbers:
Physiotherapy
Internal referrals only
Shared Care Midwife
Monday-Friday 8am-4.30pm
Phone numbers:
Social Work
Urogynaecology
Mon-Fri 9am-4pm
Phone numbers:
Referral - Werribee Mercy Hospital
Aboriginal Hospital Liaison Officer
Internal referrals only
Adult psychiatric care
Breastfeeding support service
Colorectal
Weekly Wednesday 9am-12.30pm
Phone numbers:
Community Based Rehabilitation
Internal referrals only
Continence clinic
Diabetic Educator (Pregnancy only)
Internal referrals only
Endocrinology in pregnancy
Internal referrals only
Fracture Clinic
Internal referrals only
Gastroenterology Clinic
Alternating Wed-Fri various hours
Phone numbers:
General Medicine Rapid Clinic
Internal referrals only
Phone numbers:
Geriatric evaluation and management (GEM)
Internal referrals only
Gynaecology Clinic
Alternating Mon-Fri various hours
Phone numbers:
Haematology Clinic
Internal referrals only
Hand therapy
Health Independence Program
Hospital In The Home
Call prior to refer
7 days per week 8.30am-5pm (alternatively 0419389127)
Phone numbers:
Inflammatory Bowel Disease (IBD) Clinic
Fortnightly, Thursday 1.30 - 4.30pm – Fortnightly, Friday 9am-12.30pm
Phone numbers:
Fax: 03 8754 6710
Inflammatory Bowel Disease (IBD) Clinic Nurse Consultant
Tue 8am-4.30pm, Thu 8am-4.30pm, Fri 8am-4.30pm
Phone numbers:
Fax: 03 8754 6710
Interpreting services
Maternity Assessment Unit (MAU)
Medical Day Stay
Monday–Friday, 8:30am–4:30pm
Phone numbers:
Fax: 03 8754 3535
Medical imaging (Lumas Imaging)
Monday–Friday, 8am–5pm, Saturday 9am-12pm
Phone numbers:
Fax: 03 7043 2017
Mental health crisis services
Mother Baby Unit inpatient services
Triaging via phone 24/07
Admin Monday - Friday 6am-2.30pm
While we admit mothers and babies, this is not a parenting centre that assists with infant issues such as sleep/feeding.
Admin Monday - Friday 6am-2.30pm
While we admit mothers and babies, this is not a parenting centre that assists with infant issues such as sleep/feeding.
Phone numbers:
Fax: 03 8754 3662
Obstetric antenatal care
On-call Reg: 24 hours
Phone numbers:
Occupational therapy
Internal referrals only
Orthopaedic Clinic
Mon, Tue, Thu - various hours
Phone numbers:
Paediatric Clinics
Mon, Tue, Fri - various hours
Phone numbers:
Paediatric Rapid Review Clinic
Internal referrals only
Paediatric Surgical Clinic
Fortnightly Tue 1.30-4.30pm
Phone numbers:
Paediatrics — Inpatient
Internal referrals only
Palliative Care Community service
Palliative Care inpatient service
Parent Education
Pathology (Dorevich)
Physiotherapy
Pregnancy Day Stay (PDS) / Fetal monitoring
Rapid Access Colonoscopy Clinic
Mon- Fri various hours
Phone numbers:
Rapid Access Hub
Rehabilitation Unit
Renal Dialysis Unit
Monday, Wednesday and Friday, 6.30am-11.30pm
Tuesday, Thursday and Saturday, 7am-9pm
Tuesday, Thursday and Saturday, 7am-9pm
Phone numbers:
Fax: 03 8754 3643
Residential InReach program
Referral via Email
Respiratory Clinic
Internal referrals only
S.M.A.R.T. clinic – Symptom Management and Referral Team
Mon 1.30 - 4.30 pm
Phone numbers:
Short Stay Unit
Internal referrals only
Social work
Internal referrals only
Special care nursery
Internal referrals only
Speech pathology
Internal referrals only
Surgical
Alternating Mon-Fri various hours
Phone numbers:
Urodynamics Clinic
Internal referrals only
Urogynaecology
Fortnightly Mon 1.30 - 4.30 pm
Phone numbers:
Urology Clinic
Vascular Clinic
Monthly Tuesday 1.30-4.30pm
Phone numbers:
Referral - Mercy Mental Health
Community Care Unit
Phone numbers:
Prevention and Recovery Care (PARC)
Phone numbers:
Saltwater Clinic
Phone numbers:
Werribee Mercy Psychiatric Unit
Phone numbers:
Wyndham Clinic
Phone numbers:
Referral - Mercy Palliative Care
Referral - Early Parenting Centres
O'Connell Family Centre main reception
Woi-wurrung-yagila-wulumperi, Whittlesea Early Parenting Centre (WEPC)
Referral - Mercy Albury
Allied Health
Internal referrals only
Community Therapy Unit
Monday to Friday 8:30am - 5pm
Phone numbers:
Fax (02) 6042 1482
GEM inpatient unit
Palliative care community
Palliative care inpatient unit
Transitional Aged Care Program (TACP)
Call to refer