O’Connell Family Centre
Canterbury, Victoria
Getting here
O’Connell Family Centre6 Mont Albert Road, Canterbury, VIC
Canterbury Victoria 3126
OFC is located on the corner of Mont Albert Road and Parlington Street.
The car park entrance can be accessed from Parlington Street. There is no cost for car parking.
There is a ramp to enter the building. Please note the doors to reception are not automatic. Staff can help you through the doors if required. There are no steps once you are inside the building.
Parking availability
OFC has a large gravel car park at the front of the building. There is no cost for car parking.
There is accessible car parking available close to the main entrance for people who hold a disability parking permit.
There is no cost for parking.
Public transport
OFC is a five minute walk from Burke Road tram stop and a 15 minutes walk from Camberwell train station.
Taxis
OFC does not have a taxi rank but reception staff are very happy to assist with calling a taxi.
Visitor information
Open hours
Mercy Health O’Connell Family Centre’s reception is open Monday to Friday, 8.30am-5pm. The centre is closed on weekends and for two weeks over the Christmas holiday period.
After hours access
There is a doorbell at the front entrance to OFC. Please ring the doorbell and staff will let you in.
General visiting hours
Our visiting hours are 12pm-4pm. Please check with the staff looking after you to discuss these visiting hours in more detail.
On site shops and cafes
OFC does not have a cafe. Local cafes and shops are located within a 15 minute walk.
Additional support services available
You will be given a list of support services most suited to your personal circumstances when you go home.
Contacts and information
Contact us
O'Connell Family Centre main reception
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Phone numbers:
O'Connell Family Centre main reception
03 8416 7600
Monday – Friday 8:30am-5pm.
You are able to leave a voicemail message when the office is closed.
- Phone number: 03 8416 7650
Responsive settling
Mental health support
PANDA National Helpline
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Phone numbers:
PANDA’s National Perinatal Anxiety & Depression Helpline
1300 726 306
9am-7:30pm, Monday to Friday
- Website: panda.org.au
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About:
PANDA – Perinatal Anxiety & Depression Australia supports women, men and families across Australia affected by anxiety and depression during pregnancy and early parenthood. PANDA operates Australia’s only National Helpline for individuals and their families to recover from perinatal anxiety and depression, a serious illness that affects up to one in five expecting or new mums and one in ten expecting or new dads.
beyondblue
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Phone numbers:
beyondblue Support Service
1300 224 636
24 hours, 7 days a week
- Website: beyondblue.org.au
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About:
Equipping everyone in Australia with the knowledge and skills to achieve their best possible mental health, whatever their age and wherever they live. We give people the confidence to support those around them, and make anxiety, depression and suicide part of everyday conversations. And as well as tackling stigma, prejudice and discrimination, we’re breaking down the barriers that prevent people from speaking up and reaching out.
Services avialable through the beyondblue website include:
- Call
- Chat online
- Online forums
If you require immediate support, please contact the beyondblue Support Service.
Lifeline
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Phone numbers:
Lifeline
131 114
24 hours, 7 days a week
- Website: lifeline.org.au
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About:
Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services.
What happens when you call 13 11 14
Our trained Telephone Crisis Supporters will answer your call and:Listen to your situation
Provide immediate support
Assist to clarify options and choices available to you
Provide you with referral information for other services in your local area.
Your call will be answered as soon as possible by the next available crisis supporter. If your call isn’t answered straight away, it means we are experiencing high demand for our service and helping other Australians in need.Please stay on the line or call back later.
If you are in immediate danger call 000.
MensLine Australia
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Phone numbers:
MensLine Australia
1300 789 978
- Website: mensline.org.au
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About:
MensLine is a 24/7 professional telephone and online support and information service for men.
Parenting
Maternal and Child Health Line
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Phone numbers:
Maternal and Child Health Line
13 22 29
24 hours a day, 7 days a week
- Email address: [email protected]
- Website: Maternal and Child Health Line
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About:
The Maternal and Child Health (MCH) Line is a statewide telephone service available every day of the year for Victorian families with children from birth to school age.
Maternal and child health nurses can provide information, support and guidance regarding a range of issues including child health, nutrition, breastfeeding, maternal and family health and parenting.
Pregnancy Birth Baby Helpline
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Phone numbers:
Pregnancy Birth Baby Helpline
1800 882 436
7am to midnight 365 days a year
Telephone service for families during pregnancy to school age.
Parentline
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Phone numbers:
Parentline
13 22 89
8am to midnight, 7 days a week.
- Website: parentline
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About:
Parentline is a confidential and anonymous phone counselling service for parents and carers of children and teenagers in Victoria. We offer counselling, information and support around a range of parenting issues.
Australian Breastfeeding Association
- Website: www.breastfeeding.asn.au
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About:
As Australia’s leading authority on breastfeeding, we support, educate and advocate for a breastfeeding inclusive society.
Websites
Raising Children Network
- Website: raisingchildren.net.au
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About:
Raising Children Network is the complete resource for Australian parents, taking you from pregnancy to newborns to teenagers. We offer evidence-based content you can trust on hundreds of topics about raising children and looking after yourself as a parent.
At the Raising Children Network website, we believe that all children and families are individual and different. Our scientifically validated content is translated into everyday language to help parents and carers make decisions that work for them in their individual family circumstances.
Pregnancy birth and baby
- Website: www.pregnancybirthbaby.org.au
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About:
Information and support for expecting parents and parents of children from birth to five years old.
Child and Youth Health South Australia
- Website: www.cafhs.sa.gov.au
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About:
Provides information from pregnancy and parenting birth.
Better Health Channel
- Website: betterhealth.vic.gov.au
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About:
We provide health and medical information to improve the health and wellbeing of people and the communities they live in. This information is:
- quality-assured and reliable
- up-to-date
- locally relevant
- easy to understand.
The information on our site aims to help people understand and manage their health and medical conditions. It does not replace care provided by medical practitioners and other qualified health professionals.
We are fully funded by the Victorian Government, with no commercial advertising or corporate sponsorship.
Royal Children's Hospital Kids Health Info
- Website: Kids Health Fact Sheets
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About:
Kids Health Info fact sheets are useful for:
- Learning about or increasing your understanding of your or your child’s medical condition.
- Learning about or increasing your understanding of your or your child’s treatment.
- Providing a starting point for further questions that you might like to ask your or your child’s doctor, nurse or other healthcare professional.
Donate to the Mercy Health Foundation
The Mercy Health Foundation supports programs to improve the health and wellbeing of those in need. Your donation makes a difference in hospitals, nurseries, aged care homes, and the general community.
Providing feedback
We value feedback from the people we care for, including from your families, friends, carers, and our broader community. Find out how to register a concern, complaint or compliment, or make a suggestion for improvement at Mercy Health.
Work for Mercy Health
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