Mercy Health Albury

Clinics and services

We offer clinics and services in Victoria and southern New South Wales. Our services are available to all public and privately insured patients.

• Community Therapy Unit
• Geriatric evaluation and management (GEM)
• Palliative Care
• Transitional Aged Care Program – Mercy Health Albury

Visitor information

Open hours

GEM Ward Visiting Hours

• Monday to Sunday: 10:00am – 6:00pm

Palliative Care Ward Visiting Hours

• No visiting restrictions apply.

After-Hours Access (5:00pm – 8:30am)

The main entrance doors are automatically locked between 5:00pm and 8:30am.

To gain access after hours:

• Use the intercom located to the right of the front entrance doors.
• A member of the nursing staff will speak with you via the intercom and remotely unlock the doors.

When leaving the building through the front entrance, press the green exit button located to the left of the glass sliding doors.

 

During Your Visit

To help protect our patients, residents, visitors and staff from infection:

• Please do not visit if you are feeling unwell.
• Masks may be required during periods of increased infection risk or outbreaks and will be provided if necessary.

 

On-Site Food and Refreshments

Visitors may order a meal by contacting Reception on the ground floor or by speaking with nursing staff. Meals must be paid for at the time of ordering.

For your convenience, a snack and drink vending machine is available in the ground floor foyer and can be accessed at any time.

A café is also located at our neighbouring site, Mercy Place Albury, and is open:

• Wednesday to Friday 9:00am – 2:00pm

We hope your visit is comfortable and enjoyable. If you require any assistance during your visit, please speak with a member of our staff.

After hours access

Access to the facility is through automatic doors at the front entrance. The doors are open:

Monday to Friday, 8am–7pm
Weekends, 9am–7pm.

To enter the facility outside these hours, please press the communication button on the right-hand side of the door. Nursing staff will address you via the speaker before opening the automatic doors.

General visiting hours

Please note, general visiting hours are currently subject to COVID-19 visitor restrictions.

On site shops and cafes

Visitors can order a meal by contacting reception staff on the ground floor or by speaking with nursing staff. Meals must be paid for when they are ordered. We provide a snacks and drinks machine in the ground floor foyer, which can be accessed at all times.