Overview
The specialist doctor will be able to help treat and manage your:
- urinary tract infection
- prostate concerns
- kidney stones
- incontinence concerns
The Urology Clinic can offer both surgical and non-surgical treatment options.
Medical Day Stay for catheter removal and trial of void.
Getting here
Find us at:
Werribee Mercy Hospital
296 Princes Highway
Werribee Victoria 3030
For more information on getting here, visit Outpatient Clinics or find out more about Werribee Mercy Hospital.
Opening hours
The Urology Clinic runs at least once a week with the following days available:
- twice a month on Monday, 8:30am–12:30pm
- once a month on Tuesday, 9am–12:30pm
- twice a month on Wednesday, 9am–4:30pm or 1:30–4:30pm
- three times a month on Thursday, 1:30–4:30pm
- once a month on Friday, 1:30–4:30pm
Your appointment
What to do before
Information about your outpatient clinic appointment is included in the Outpatient page along with details on how to find us.
More information
Team Composition
Throughout your journey you may be supported by:
-a nurse
-a specialist doctor
Additional support
You may be referred to the Day Procedure Unit for removal of your catheter.
For health professionals
Referrals to this service are assessed against the Statewide Referral Criteria. Please utilise HealthPathways to assist in making the referral. Referrals which do not meet the Statewide Referral Criteria will be declined.
Our referral instructions and templates page explains how to refer to Mercy Health and provides you with the latest referral forms.
The Urolology Clinic sees patients with symptoms of the the urinary tract system needing specialist review.
Reason and Required Investigations (essential with referral)
Macroscopic (visable) Haematuria
- recent Electrolytes, Urea, Creatinine, GFR, FRE, PSA
- MSU micro and culture
- urine cytology x3
- renal ultrasound
- consider CT Urogram.
Renal stones
- MSU (microscopy and culture)
- Serum Ca++, uric acid and Phosphate for recurrent stone makers
- CTKUB (kidneys/ureters/bladder) (non-contrast)
- U&E’s, Creatinine, GFR.
Suspected cancer of the prostrate (including elevated PSA)
- PSA on 2 or more interval specimens
- PSA with free/total %
- FBE ; U&Es ; Creatinine and GFR
- consider MSU.
Scrotal Abnormality
- testicular/scrotal USS
- tumour markers if testicular mass
- MSU
- FBE, U&E, creatinine and GFR.
Lower Urinary Tract Symptoms (Male)
- MSU (micro and culture)
- USS Urinary tract
- PSA
- U&E’s.
Immediate assessment or admission criteria (not an exhaustive list)
Check criteria for immediate assessment or admission.
- urinary retention (with or without catheter)
- renal colic
- frank haematuria
- any condition requiring urgent attention that cannot wait within 30 days please refer to the emergency department.
How to prepare the patient
Please advise your patient that it takes eight days to process a referral. On day eight a letter will be sent to them and the referrer advising of the referral outcome (either an appointment or allocation to the waiting list). For more information on what happens next, please refer to our understanding the referral process page. If your patient’s condition changes before they see the specialist, they should either contact their GP or go to Emergency Department.
What/when you should refer to us
Our clinic is receiving eReferrals via HealthLink SmartForms. Please see our Refer a patient page for more information.
What/when you should not refer to us
Do not refer:
- Vasectomy
- Erectile dysfunction unrelated to previous surgery or radiation therapy
- cosmetic surgery including circumcision, penile enhancements and penile implants
- infertility surgery
Exclusion Criteria: Urology Clinics
The following urology conditions are not routinely seen at Werribee Mercy Hospital:
- patients that are being treated for the same condition at another Victorian Public Hospital
- vasectomy
- erectile dysfunction unrelated to previous surgery or radiation therapy
- cosmetic surgery including circumcision, penile enhancements and penile implants
- infertility surgery.
Contacts
In case of emergency, call 000
For patients
Outpatient Clinics - Medical/Surgical
-
Phone numbers:
Outpatient Clinics - Medical/Surgical
03 8754 6700
- Phone number: 03 8754 6710
- Website: Outpatient access
-
About:
Call this number for:
· Appointment questions
· Referral questions
· You want to speak to a nurse about why you are coming to see the specialist
· You want to change your appointment
· You want to tell us you no longer need your appointment
For Health Professionals
HealthPathways Melbourne
- Email address: info@healthpathwaysmelbourne.org.au
- Website: HealthPathways Melbourne
-
About:
HealthPathways Melbourne provides clinicians with a single website to access clinical and referral pathways, and resources. Pathways are created by local GPs, working in partnership with specialists, nurses, allied health and other health professionals.
Mercy Health recommends clinicians to access HealthPathways Melbourne for guidance in assessing, managing and referring for patient conditions (login required).
Referrals to outpatient clinics at Mercy Health will be triaged against clinical information and investigations based on these guidelines.
Referrals that do not meet the required clinical information and investigations will not be accepted.
HealthPathways Melbourne is available for free to health professionals working in the North Western Melbourne and Eastern Melbourne Primary Health Network catchments.
Email HealthPathways to request access or if you need to confirm your username and password.
Healthlink SmartForm eReferrals
- Website: au.healthlink.net/support
-
About:
HealthLink is a secure digital platform for sending referrals directly from your GP practice software (Best Practice, Genie, Medical Director and MedTech Evolution).
Practices without conformant software can register for a free HealthLink Portal licence by completing the online registration form and noting in the comments/message field that you would like to use the SmartForms, then selecting the two checkboxes – (1) Receive Electronic Correspondence (free of charge) and (3) Send Electronic Smart Forms (My Aged Care, Transport for NSW, Monash Health etc).
Once HealthLink receives your completed registration application, this will be processed and the portal details will be forwarded to you.
eReferral Support Contact Information
- For GPs in the Eastern Melbourne Primary Healthcare Network region wanting to enable eReferrals (HealthLink Smartforms), please contact digitalhealth@emphn.org.auor if urgent (03) 9046 0300.
- For GPs in the North Western Melbourne Primary Healthcare Network region wanting to enable eReferrals (HealthLink Smartforms), please contact HealthLink via phone: 1800 125 036 or email request@healthlink.net
- For issues with HealthLink SmartForms, or to have this solution enabled within your clinical software system, please contact HealthLink on 1800 125 036 or HelpdeskHL@healthlink.net.
Statewide Referral Criteria for Specialist Clinics - Victoria
- Website: Statewide Referral Criteria
-
About:
The Department of Health and Human Services has developed statewide referral criteria to assist GPs and clinicians referring patients to specialist clinics. These referral criteria have been developed to improve access to specialist clinics in public hospitals by improving the quality and appropriateness of referrals.
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