Overview
Urogynaecology is an area of gynaecology that deals with issues of female incontinence, prolapse and related disorders.
If you need to have a bladder function test the specialist doctor will organise this through Werribee Mercy’s Urodynamics Clinic.
If you need to have surgery the specialist doctor will organise this through the surgical access pathway.
Related services
Getting here
Find us at:
Werribee Mercy Hospital
296 Princes Highway
Werribee Victoria 3030
For more information on getting here, visit Outpatient Clinics or find out more about Werribee Mercy Hospital.
Opening hours
The urogynaecology clinic runs:
- every second Monday 1:30–4:30pm.
Your appointment
What to do before
Information about your outpatient clinic appointment is included in the Outpatient clinics page along with details on how to find us.
More information
Team Composition
Throughout your journey you may be supported by:
- a nurse
- a doctor
Additional support
You may be referred to have urodynamic studies performed.
For health professionals
The Urogynaecology Clinic at Werribee Mercy Hospital is a specialist gynaecology service treating women affected by a range of conditions, particularly incontinence and prolapse. This clinic sees women who have suffered complications from pelvic surgery, experiencing urinary incontinence or a vaginal prolapse.
Pessary’s are fitted if required.
Our referral instructions and templates page explains how to refer to Mercy Health and provides you with the latest referral forms.
Procedural information
Referrals to this service are assessed against the Statewide Referral Criteria. Please utilise HealthPathways to assist in making the referral. Referrals which do not meet the Statewide Referral Criteria will be declined.
Immediate assessment criteria
- ovarian cyst with raised tumour markers
- acute abdominal/ pelvic pain not been investigated
- urgent voiding difficulties
- urgent prolapse requiring surgical intervention.
Investigations and results
- recent pap smears
- pathology
- pelvic ultrasound (if available)
- MSU
- bladder diary for three days.
Reason and Required Investigations
Uterine and vaginal prolapse
- recent Pap Smear.
Pelvic floor disorder including pelvic organ prolapse
- recent FBE;U&Es.
Bladder pain/Interstitial cystitis/urethral syndrome (any difficulties with passing urine to be referred to the emergency department)
- recent PAP smear including STD screening
- recent pelvic ultrasound.
Urinary Irritation symptoms including recurrent UTI’s
- recent MSU
- recent FBE;U&Es
- renal ultrasound.
Urinary incontinence including stress and urge
- recent EFT U&Es MSU for MCS
- bladder diary 30 day
- consider bladder scan
- renal ultrasound.
Failed previous surgery for incontinence
- discharge summary of operation if not conducted at Werribee Mercy Hospital.
What/when you should refer to us
- Uterine and vaginal prolapses
- Pelvic Floor disorders
- Urinary Incontinence including stress and urge
Our clinic is receiving eReferrals via HealthLink SmartForms. Please see our Refer a patient page for more information.
What/when you should not refer to us
The following conditions are not routinely seen at Werribee Mercy Hospital:
- patients that are being treated for the same condition at another Victorian Public Hospital.
Contacts
In case of emergency, call 000
For patients
Outpatient Clinics - Medical/Surgical
-
Phone numbers:
Outpatient Clinics - Medical/Surgical
03 8754 6700
- Phone number: 03 8754 6710
- Website: Outpatient access
-
About:
Call this number for:
· Appointment questions
· Referral questions
· You want to speak to a nurse about why you are coming to see the specialist
· You want to change your appointment
· You want to tell us you no longer need your appointment
For Health Professionals
HealthPathways Melbourne

- Email address: info@healthpathwaysmelbourne.org.au
- Website: HealthPathways Melbourne
-
About:
HealthPathways Melbourne provides clinicians with a single website to access clinical and referral pathways, and resources. Pathways are created by local GPs, working in partnership with specialists, nurses, allied health and other health professionals.
Mercy Health recommends clinicians to access HealthPathways Melbourne for guidance in assessing, managing and referring for patient conditions (login required).
Referrals to outpatient clinics at Mercy Health will be triaged against clinical information and investigations based on these guidelines.
Referrals that do not meet the required clinical information and investigations will not be accepted.
HealthPathways Melbourne is available for free to health professionals working in the North Western Melbourne and Eastern Melbourne Primary Health Network catchments.
Email HealthPathways to request access or if you need to confirm your username and password.
Healthlink SmartForm eReferrals
- Website: au.healthlink.net/support
-
About:
HealthLink is a secure digital platform for sending referrals directly from your GP practice software (Best Practice, Genie, Medical Director and MedTech Evolution).
Practices without conformant software can register for a free HealthLink Portal licence by completing the online registration form and noting in the comments/message field that you would like to use the SmartForms, then selecting the two checkboxes – (1) Receive Electronic Correspondence (free of charge) and (3) Send Electronic Smart Forms (My Aged Care, Transport for NSW, Monash Health etc).
Once HealthLink receives your completed registration application, this will be processed and the portal details will be forwarded to you.
eReferral Support Contact Information
- For GPs in the Eastern Melbourne Primary Healthcare Network region wanting to enable eReferrals (HealthLink Smartforms), please contact digitalhealth@emphn.org.auor if urgent (03) 9046 0300.
- For GPs in the North Western Melbourne Primary Healthcare Network region wanting to enable eReferrals (HealthLink Smartforms), please contact HealthLink via phone: 1800 125 036 or email request@healthlink.net
- For issues with HealthLink SmartForms, or to have this solution enabled within your clinical software system, please contact HealthLink on 1800 125 036 or HelpdeskHL@healthlink.net.
Statewide Referral Criteria for Specialist Clinics - Victoria
- Website: Statewide Referral Criteria
-
About:
The Department of Health and Human Services has developed statewide referral criteria to assist GPs and clinicians referring patients to specialist clinics. These referral criteria have been developed to improve access to specialist clinics in public hospitals by improving the quality and appropriateness of referrals.
Additional resources

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