Overview
General Paediatric Outpatient Clinics are at Mercy Hospital for Women (MHW). As an outpatient, you do not need an overnight stay at the hospital.
We provide general paediatric assessment to:
- infants
- pre-school age children
- school-age children.
After your assessment, your child may be:
- referred to therapists or a paediatric sub-specialist for their opinion
- given a course of medication
- sent for more tests.
Your general practitioner (GP) will receive a letter confirming the outcome of your child’s assessment.
Getting here
Find us at:
163 Studley Road
Heidelberg Victoria 3084
For more information on getting here, visit Mercy Hospital for Women .
Location details
Outpatient Clinics, Level 3
How can people get access?
Enter the main hospital lifts and go to Level 3. At the elevators, turn right.
Opening hours
Monday-Friday, 9am–12pm
Your appointment
What to do before
If you are running late or need to reschedule, please ring the General Paediatric Clinic on 03 8458 4141.
What to bring
Please bring your these items to your appointment:
- your child’s health record (green book)
- any letter from your doctor or GP
- any test results.
What to expect on the day
Your appointment will last 30 minutes. Please arrive 15 minutes early to allow for registration at the clinic desk.
More information
Team Composition
We have a team of general paediatricians working together at the clinic.
Opportunities to be involved in research
We participate in research and you have the opportunity to be involved. You can find out more about research projects, and how your participation could benefit other children and their families, by talking to clinicians you see throughout your experience.
For health professionals
Mercy Hospital for Women (MHW) General Paediatric Clinic offers general paediatric assessment to all paediatric age groups.
What/when you should refer to us
General Paediatrics clinics referrals are accepted only for children meeting the following criteria:
- Children born at Mercy Hospital for Women and are under 6 years of age at the time of first referral.
Our clinic is receiving eReferrals via HealthLink SmartForms. Please see our Refer a patient page for more information.
What/when you should not refer to us
Paediatric surgical services are not offered at this clinic. This includes general surgery, ear nose and throat (ENT) and orthopaedic surgery.
Additional contact details
General Paediatric Clinic
Mercy Hospital for Women
Level 3, 163 Studley Road
Heidelberg Vic 3084
Phone: 03 8458 4141
Contacts
For Health Professionals
HealthPathways Melbourne
- Email address: [email protected]
- Website: HealthPathways Melbourne
-
About:
HealthPathways Melbourne provides clinicians with a single website to access clinical and referral pathways, and resources. Pathways are created by local GPs, working in partnership with specialists, nurses, allied health and other health professionals.
Mercy Health recommends clinicians to access HealthPathways Melbourne for guidance in assessing, managing and referring for patient conditions (login required).
Referrals to outpatient clinics at Mercy Health will be triaged against clinical information and investigations based on these guidelines.
Referrals that do not meet the required clinical information and investigations will not be accepted.
HealthPathways Melbourne is available for free to health professionals working in the North Western Melbourne and Eastern Melbourne Primary Health Network catchments.
Email HealthPathways to request access or if you need to confirm your username and password.
Healthlink SmartForm eReferrals
- Website: au.healthlink.net/support
-
About:
HealthLink is a secure digital platform for sending referrals directly from your GP practice software (Best Practice, Genie, Medical Director and MedTech Evolution).
Practices without conformant software can register for a HealthLink Portal licence by completing the online registration form and noting in the comments/message field that you would like to use the SmartForms, then selecting the two checkboxes – (1) Receive Electronic Correspondence (free of charge) and (3) Send Electronic Smart Forms (My Aged Care, Transport for NSW, Monash Health etc).
Once HealthLink receives your completed registration application, this will be processed and the portal details will be forwarded to you.
eReferral Support Contact Information
- For GPs in the Eastern Melbourne Primary Healthcare Network region wanting to enable eReferrals (HealthLink Smartforms), please contact [email protected]or if urgent (03) 9046 0300.
- For GPs in the North Western Melbourne Primary Healthcare Network region wanting to enable eReferrals (HealthLink Smartforms), please contact HealthLink via phone: 1800 125 036 or email [email protected]
- For issues with HealthLink SmartForms, or to have this solution enabled within your clinical software system, please contact HealthLink on 1800 125 036 or [email protected].
Statewide Referral Criteria for Specialist Clinics - Victoria
- Website: Statewide Referral Criteria
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About:
The Department of Health and Human Services has developed statewide referral criteria to assist GPs and clinicians referring patients to specialist clinics. These referral criteria have been developed to improve access to specialist clinics in public hospitals by improving the quality and appropriateness of referrals.
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