Referral instructions and templates

How to refer to Mercy Health

We accept GP and specialist referrals for all Specialist Clinics. Referrals are triaged based on clinical need.

HealthPathways Melbourne

  • Email address: info@healthpathwaysmelbourne.org.au
  • Website: HealthPathways Melbourne
  • About:

    HealthPathways Melbourne is a free, web-based portal with relevant and evidence-based information on the assessment and management of common clinical conditions including referral guidance.

    Please refer to HealthPathways Melbourne for guidance in assessing, managing and referring for patient conditions (login required).​

    Referrals to outpatient clinics at Mercy Health will be triaged against clinical information and investigations based on these guidelines.

    Referrals that do not meet the required clinical information and investigations will not be accepted.

    Please email HealthPathways if you need to confirm your username and password.

File importing instructions

Medical Director

DO NOT OPEN IN WORD

  1. Right click on the link and then select Save As… (Or Save Target As…) and then save the file to a location from where you can later retrieve it i.e.​ desktop or My documents.
  2. Open Medical Director and then LetterWriter
  3. File menu > Select modify template > Select blank template
  4. File > Select import – locate downloaded file

Best Practice

DO NOT OPEN IN WORD

  1. Right click on the link and then select Save As… (Or Save Target As…) and then save the file to a location from where you can later retrieve it i.e. desktop or My documents. ​Open a new letter and from templates menu select Import templates
  2. Locate downloaded file and open
  3. From File menu select Save as. Type in an appropriate template​ name and click on save

ZedMed

DO NOT OPEN IN WORD

  1. Right click on the link and then select Save As… (Or Save Target As…) and then save the file to a location from where you can later retrieve it i.e. desktop or My documents.
  2. Click on Tools > Clinical WP Setup > WP Templates
  3. File > Import Template
  4. Find the file where you saved it and highlight it and then click Open
  5. Enter the template name into the Description field. Click on OK

Referral forms & templates

Please delete old versions of the Mercy Health referral forms from your software and desktop and discard any old paper versions and replace them with the relevant forms below.

Read the eReferral Template instructions from the North West Melbourne PHN or the file importing instructions below before downloading the forms which are marked with an asterisk*.

Werribee Mercy Hospital

Outpatients

Maternity

Medical Day Stay Waitlist

Mercy Hospital for Women

Maternity

Outpatients

Last reviewed October 16, 2019.

Referral contact details

A quick listing page for our most commonly used referral contact details. To refer a patient, please complete a referral and fax to the relevant area, service or specialist clinic.

Referral contact details

Minimum referral requirements

The non-admitted specialist services access policy advises that referrers are responsible for including the minimum referral content required for all referrals. Learn more about the mandatory information required for a referral request to be accepted and clinically prioritised.

Minimum referral requirements

MBS funded clinics (Medicare Benefits Schedule)

Learn more about Medicare Benefits Schedule (MBS) clinics offered at Werribee Mercy Hospital and Mercy Hospital for Women and the referring requirements for these clinics.

MBS funded clinics (Medicare Benefits Schedule)