Mental health crisis services


Emergency Mental Health Services include Triage, PACER, mental health assessments in the Emergency Departments at Werribee Mercy Hospital and Western Hospital Footscray and Acute Community Intervention Services.

This service provides a gateway to our adult mental health services through triage and a response to mental health crisis situations both in emergency departments and in the community.

The team of multidisciplinary mental health professionals who provide assessment and intensive community treatment to people who are in a crisis or experiencing an acute phase of mental illness.

Psychiatric triage 1300 657 259

Close up of a new born baby attached to a tube from the nose asleep tucked into pink blankets.

Donate to the Mercy Health Foundation

The Mercy Health Foundation supports programs to improve the health and wellbeing of those in need. Your donation makes a difference in hospitals, nurseries, aged care homes, and the general community.

Donate to the Mercy Health Foundation
An over the shoulder image of a blonde female Mercy Health worker smiles at a woman to her left.

Providing feedback

We value feedback from the people we care for, including from your families, friends, carers, and our broader community. Find out how to register a concern, complaint or compliment, or make a suggestion for improvement at Mercy Health.

Providing feedback