Overview
Things the specialist doctor may discuss with you include:
- pain in your bottom
- difficulty passing a bowel motion
- fecal incontinence
- bleeding when you pass a bowel motion
- haemorrhoids.
Getting here
Find us at:
Werribee Mercy Hospital
296 Princes Highway
Werribee Victoria 3030
For more information on getting here, visit Outpatient Clinics or find out more about Werribee Mercy Hospital.
Opening hours
The Colorectal Clinic runs:
- Wednesday, 9am–12pm.
Your appointment
What to do before
Information about your outpatient clinic appointment is included in the Outpatient access page along with details on how to find us.
More information
Team Composition
Throughout your experience you may be supported by:
- a nurse
- a specialist doctor.
For health professionals
Please refer patients to the Colorectal Clinic who require specialist opinion and management for their colorectal symptoms or condition, for example anal fissure.
Our referral instructions and templates page explains how to refer to Mercy Health and provides you with the latest referral forms.
Procedural information
We do not currently perform outpatient colorectal procedures at the Colorectal Clinic.
How to prepare the patient
Please advise your patient that it takes eight days to process a referral. On day eight a letter will be sent to them and the referrer advising of the referral outcome (either an appointment or allocation to the waiting list). For more information on what happens next, please refer to our understanding the referral process page. If your patient’s condition changes before they see the specialist, they should either contact their GP or go to Emergency Department.
What/when you should refer to us
You should refer patients requiring opinion and management of their colorectal symptoms or condition.
For faecal occult blood test (FOBT) positive referrals, please confirm whether the result came from the National Bowel Cancer Screening Program.
What/when you should not refer to us
Do not refer to the Colorectal Clinic for:
- confirmed or suspected colorectal cancer
- patients requiring a colonoscopy for a positive faecal occult blood test (FOBT). Please refer them to the Rapid Access Colonoscopy Clinic
If patients present with the following, refer to Emergency Department:
- large bowel obstructions
- severe rectal bleeding
- diverticulitis with systemic sepsis.
Make a referral
Access Colorectal referral forms and guidelines to make a referral for this service.
Contacts
In case of emergency, call 000
For patients
Outpatient Clinics - Medical/Surgical
- Phone numbers:
Outpatient Clinics - Medical/Surgical
03 8754 6700 - Phone number: 03 8754 6710
- Website: Outpatient access
- About:
Call this number for:
· Appointment questions
· Referral questions
· You want to speak to a nurse about why you are coming to see the specialist
· You want to change your appointment
· You want to tell us you no longer need your appointment
For health professionals
HealthPathways Melbourne
- Email address: info@healthpathwaysmelbourne.org.au
- Website: HealthPathways Melbourne
- About:
HealthPathways Melbourne provides clinicians with a single website to access clinical and referral pathways, and resources. Pathways are created by local GPs, working in partnership with specialists, nurses, allied health and other health professionals.
Mercy Health recommends clinicians to access HealthPathways Melbourne for guidance in assessing, managing and referring for patient conditions (login required).
Referrals to outpatient clinics at Mercy Health will be triaged against clinical information and investigations based on these guidelines.
Referrals that do not meet the required clinical information and investigations will not be accepted.
HealthPathways Melbourne is available for free to health professionals working in the North Western Melbourne and Eastern Melbourne Primary Health Network catchments.
Email HealthPathways to request access or if you need to confirm your username and password.
Statewide Referral Criteria for Specialist Clinics - Victoria
- Website: Statewide Referral Criteria
- About:
The Department of Health and Human Services has developed statewide referral criteria to assist GPs and clinicians referring patients to specialist clinics. These referral criteria have been developed to improve access to specialist clinics in public hospitals by improving the quality and appropriateness of referrals.
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