Overview
Aboriginal Hospital Liaison Officers provide culturally sensitive support and advocacy. This support is available across all of Mercy Hospital for Women’s care and services.
Support for patients and families can include:
- providing a culturally safe place for women and families to wait for appointments where they can have a cuppa, a feed and a yarn
- attending appointments with women when requested
- providing emotional, social and cultural support
- linking women with appropriate external services
- working closely with hospital staff to ensure Aboriginal women have a voice in their care.
You can access this service by:
- talking to the people providing your care at Mercy Hospital for Women
- contacting us directly
- external referral.
Office contact hours
Senior Aboriginal Hospital Liaison Officer
Monday to Friday, 8.30am–5pm
Phone: 03 8458 4393
Mobile: 0407 285 446
Aboriginal Hospital Liaison Officer
Tuesday, Wednesday, Thursday, 8.30am–5pm.
Phone: 03 8458 4392
Getting here
Find us at:
Outpatients Department, Level 3
Look for the signs on-site.
Monday-Friday, 8.30am–5pm
Your appointment
More information
Team Composition
Throughout your experience, you may be supported by:
- Senior Aboriginal Hospital Liaison Officer
- Aboriginal Hospital Liaison Officer.
For health professionals
Aboriginal Hospital Liaison Officers support Aboriginal and Torres Strait Islander women and their families at Mercy Hospital for Women.
Procedural information
Access for patients is via self-referral or external referral.
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Translating and interpreting services
Learn how to contact our services through a telephone interpreter if you have difficulty communicating in English.
