Overview
Aboriginal Hospital Liaison Officers provide culturally sensitive support and advocacy. This support is available across all of Mercy Hospital for Women’s care and services.
Support for patients and families can include:
- providing a culturally safe place for women and families to wait for appointments where they can have a cuppa, a feed and a yarn
- attending appointments with women when requested
- providing emotional, social and cultural support
- linking women with appropriate external services
- working closely with hospital staff to ensure Aboriginal women have a voice in their care.
You can access this service by:
- talking to the people providing your care at Mercy Hospital for Women
- contacting us directly
- external referral.
Office contact hours
Senior Aboriginal Hospital Liaison Officer
Monday to Friday, 8.30am–5pm
Phone: 03 8458 4393
Mobile: 0407 285 446
Aboriginal Hospital Liaison Officer
Tuesday, Wednesday, Thursday, 8.30am–5pm.
Phone: 03 8458 4392
Getting here
Find us at:
163 Studley Road
Heidelberg Victoria 3084
For more information on getting here, visit Mercy Hospital for Women .
Location details
Outpatients Department, Level 3
Opening hours
Monday-Friday, 8.30am–5pm
Your appointment
More information
Team Composition
Throughout your experience, you may be supported by:
- Senior Aboriginal Hospital Liaison Officer
- Aboriginal Hospital Liaison Officer.
For health professionals
Aboriginal Hospital Liaison Officers support Aboriginal and Torres Strait Islander women and their families at Mercy Hospital for Women.
Procedural information
Access for patients is via self-referral or external referral.
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Providing feedback
We value feedback from the people we care for, including from your families, friends, carers, and our broader community. Find out how to register a concern, complaint or compliment, or make a suggestion for improvement at Mercy Health.
