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Supporting your visit

We provide the best possible care by ensuring you are informed and empowered through your experience. Find out how to get the most out of your health care as a patient of Mercy Health.

Aboriginal Programs

Mercy Health is committed to closing the gap and improving health outcomes and experiences for Aboriginal and Torres Strait Islander people. We strive to improve our engagement with Aboriginal and Torres Strait Islander communities and organisations, and to improve the cultural competence of our staff.

Aboriginal Programs
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Being a private patient at our public hospitals

Although Mercy Health is a public health organisation, our elective surgery service is available to both public and private patients.

Being a private patient at our public hospitals
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Multicultural services

Mercy Health has a long tradition of caring for and working with our migrant and refugee communities.

Multicultural services
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Pharmacy

Pharmacies provide a medication management service for all patients at Mercy Health public hospitals.

Pharmacy

Requesting a female doctor

At Mercy Health, we understand some women feel more comfortable with a female doctor. Find out about your options.

Requesting a female doctor
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Top tips for safe health care

These top tips are designed to help patients, families, carers and other support people get the most out of your health care.

Top tips for safe health care
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Translating and interpreting services

Learn how to contact our services through a telephone interpreter if you have difficulty communicating in English.

Translating and interpreting services
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Responding to family violence

Family violence is a health issue. Everyone has the right to feel safe at home. Learn more about how Mercy Health can help you in your time of need.

Responding to family violence

Last reviewed February 10, 2020.