Patient experience survey

Mercy Health is committed to improving the services we deliver to our patients. Patient experience surveys help us understand what we do well and what we could do better.

Many patients will receive an email invitation to complete a patient experience survey. We encourage all patients to fill out the survey. Hearing from our patients is very important because it helps us identify and act on areas for improvement.

This means better health outcomes and experiences for everyone. Your answers help us ensure we are working on what is most important to you and all our patients.

To learn more about the survey, download the information sheet below.

Last reviewed February 3, 2025.

Top tips for safe health care

These top tips are designed to help patients, families, carers and other support people get the most out of your health care.

Top tips for safe health care

Requesting a female doctor

At Mercy Health, we understand some women feel more comfortable with a female doctor. Find out about your options.

Requesting a female doctor

Translating and interpreting services

Learn how to contact our services through a telephone interpreter if you have difficulty communicating in English.

Translating and interpreting services