Support for Aboriginal and Torres Strait Islander patients, and their families

Locations:
Mercy Health is committed to closing the gap and improving health outcomes and experiences for Aboriginal and Torres Strait Islander people. We strive to improve our engagement with Aboriginal and Torres Strait Islander communities and organisations, and to improve the cultural competence of our staff.

Aboriginal Programs provides support and advocacy to Aboriginal and Torres Strait Islander patients, women carrying an Aboriginal or Torres Strait Islander baby, and their families. We are available to assist in all patient service areas at Mercy Hospital for Women and Werribee Mercy Hospital.

At Mercy Hospital for Women, the Aboriginal Programs team can be found on Level 3 in the outpatient’s department. The Aboriginal Hospital Liaison office is located next to the children’s play space, in the main waiting area.

The Aboriginal Programs space at Werribee Mercy Hosptital, Weelam-ik Murrup Dornong, provides a safe and welcoming environment for patients, families, staff and community attending the hospital. Weelam-ik Murrup Dornong translates to ‘My home, life, heart’. It is a combination of both Boonwurrung and Woiwurrung (Wurundjeri) language words, representing the Aboriginal people local to Werribee. Patients and visitors can locate our space in the main hospital, adjacent to the central corridor, near the cafe.

Aboriginal Programs support and advocacy includes:

Contacts and resources

Contacts for Mercy Hospital for Women

Senior Aboriginal Hospital Liaison Officer

  • Phone numbers:

    Senior Aboriginal Hospital Liaison Officer
    03 8458 4393
    Monday to Friday, 8.30am – 5pm

  • Phone numbers:

    Mobile
    0407 285 446

Aboriginal Hospital Liaison Officer

Aboriginal Postnatal Engagement Officer

  • Phone numbers:

    Aboriginal Postnatal Engagement Officer
    03 8458 4197
    Monday to Thursday, 8.30am–5pm

  • Phone numbers:

    Mobile
    0408 925 023

Manager Aboriginal Programs

Contacts for Werribee Mercy Hospital

Aboriginal Hospital Liaison Officer

  • Phone numbers:

    Aboriginal Hospital Liaison Officer (Werribee Mercy Hospital)
    8754 6736
    Monday to Friday, 8.30am–5pm

  • Phone numbers:

    Mobile
    0466 927 041

Aboriginal Women’s and Children’s Liaison Officer

  • Phone numbers:

    Aboriginal Women’s and Children’s Liaison Officer
    8754 6748
    Tuesday to Friday, 8.30am–5pm

  • Phone numbers:

    Mobile
    0468 600 739

Manager Aboriginal Programs

Mercy Health resources

Aboriginal Employment Plan

  • Website: Aboriginal Employment Plan
  • About:

    Mercy Health is committed to the employment of Aboriginal and Torres Strait Island Peoples in our Health Services. Our Aboriginal Employment Plan is designed to increase participation, cultural understanding and a supportive environment for Aboriginal and Torres Strait Islander employees.

Reconciliation Action Plan

  • Website: Reconciliation Action Plan
  • About:

    As a provider of a broad range of health services in Victoria and southern New South Wales, our focus is to respond to the current and emerging needs of the communities we serve.

Other places to get help

Victorian Aboriginal Community Controlled Health Organisation Inc.

  • Website: VACCHO
  • About:

    VACCHO is the peak Aboriginal health body representing 100% of Aboriginal Community Controlled Health Organisations (ACCHOs) in Victoria.

National Aboriginal Community Controlled Health Organisation

  • Website: NACCHO
  • About:

    NACCHO is the national peak body representing the Aboriginal Community Controlled Health Services (ACCHSs) across the country on Aboriginal health and wellbeing issues.

Victorian Aboriginal Health Service

  • Website: VAHS
  • About:

    As well as providing a variety of medical services, VAHS is committed to supporting the well-being of the community through contributions to community events and activities.

First 1000 days Australia

  • Website: First 1000 Days
  • About:

    First 1000 Days Australia is a First Nations model aimed at strengthening all families so they can give their children the best start in life.

Australian Indigenous HealthInfoNet

  • Website: Australian Indigenous HealthInfoNet
  • About:

    The Australian Indigenous HealthInfoNet‘s mission is to contribute to improving the health of Australia’s Aboriginal and Torres Strait Islander people and assist in ‘closing the gap’ by facilitating the sharing and exchange of relevant, high-quality knowledge.

Aboriginal Health - Department of Health and Human Services

  • Website: Aboriginal Health
  • About:

    Information and resources that are locally developed, culturally informed and empowers Aboriginal people to make the best choices about their health.

Aboriginal Mental Health - Department of Health and Human Services

  • Website: Aboriginal Mental Health
  • About:

    Information and resources that are locally developed, culturally informed and empowers Aboriginal people to make the best choices about their mental health.

Last reviewed October 22, 2019.

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Top tips for safe health care

Requesting a female doctor

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Requesting a female doctor

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