As a consumer of healthcare services at Mercy Mental Health, it is important for you to understand your rights and responsibilities when receiving these services.
The Tribunal is an essential safeguard under the Mental Health Act 2014 to protect the rights and dignity of people with mental illness. The primary function of the Tribunal is to determine whether the criteria for compulsory mental health treatment as set out in the Mental Health Act 2014 apply to a person. The Tribunal makes a Treatment Order for a person if all the criteria in the legislation apply to that person.
Under the Mental Health Act 2014 people receiving treatment under the Act have the right to access independent advocacy. The State Government auspices the Independent Mental Health Advocacy service to provide this service.
Victorian Legal Aid has services available to assist people receiving treatment under the Act.
The Office of the Chief Psychiatrist has designated powers under the Mental Health Act 2014 to oversee and monitor the provision of mental health services.
The Mental Health Complaints Commissioner is available to support consumers of mental health services in addressing concerns they have about the services they receive.
Victoria Legal Aid
Victoria Legal Aid
1300 792 387
- Website: www.legalaid.vic.gov.au/find-legal-answers/mental-health-and-your-rights
Office of the Chief Psychiatrist
Mental Health Complaints Commissioner
- Website: www.mhcc.vic.gov.au
Australian Charter of Healthcare Rights
- Website: Australian Charter of Healthcare Rights
Everyone has the right to be able to access healthcare. The Australian Government commits to international agreements about human rights that recognise everyone’s right to have the highest possible standard of physical and mental healthcare. Australia is a society made up of people with different cultures and ways of life, and the Charter acknowledges and respects these differences.
Last reviewed June 30, 2022.