Based in Heidelberg, Victoria, Mercy Hospital for Women is a major public hospital and specialist referral centre with the medical, nursing, midwifery and allied health expertise to provide complex care for obstetric, neonatal and gynaecological needs.
The hospital cares for public and private patients across maternity, neonatology and paediatrics, perioperative, gynaecology, and women’s health services.
Mercy Hospital for Women is a leader in research and teaching, particularly in relation to women’s and newborn’s health. The hospital has one of only four neonatal intensive care units in Melbourne and a special care nursery. Mercy Hospital for Women cares for some of Victoria’s most unwell babies and provides support for families throughout health journeys.
Your health journey
Throughout your experience at Mercy Hospital for Women, you may visit different areas of the hospital depending on the care you require. Every health journey is different and we strive to tailor care to your personal needs. However, some experiences at the hospital follow a standard pathway. Find out more about what your experience at the hospital may be like.
Getting here163 Studley Road
Heidelberg Victoria 3084
The hospital is located near the corner of Burgundy Street and Studley Road, Heidelberg. Heidelberg Railway Station is located on Studley Road, 100m from the hospital. The main entrance to Mercy Hospital for Women is located off Studley Road. The entrance to the Emergency Department is located on Burgundy Street.
Car parking is available on site and is shared between Mercy Hospital for Women and Austin Hospital.
There is accessible car parking available on site for people who hold a disability parking permit. Each level of the basement car park has designated accessible car parks.
Car park pay stations are located on Level 1 in the main hospital foyer and also on car park evels B1 and B3. Car parking costs are displayed at the entrances to the car park and vary depending on the length of your visit to the hospital. A maximum daily rate applies.
For details on hourly rates and car park concessions visit austin.org.au
Taxis can be accessed immediately outside the main entrance of the hospital on Studley Road.
The Emergency Department (ED) is open 24-hours a day, seven days a week. The entrance is located on Burgundy Street.
The main entrance to Mercy Hospital for Women is located off Studley Road. The main entrance opens at 6am and closes at 9.30pm. Outside these hours, the hospital can be accessed via the Emergency Department entrance on Burgundy Street.
After hours access
The main entrance to the hospital opens at 6am and closes at 9.30pm. Outside these hours, the hospital can be accessed using the Emergency Department entrance on Burgundy Street.
Unit visiting hours
Level 5 — Maternity Unit
Partners and childrenHours: 8am–3.30pm
Family and friendsHours: 1–3pm
No visitors–Hours: 3.30–5pm
We ask all visitors to respect visiting hours. It is important to give mothers and babies time to rest; to give all new mothers and fathers time to bond with their baby and spend time as a family; and to give our staff time to provide care and education.
Level 6 — Surgical and Medical Unit
Family and friendsHours: 2–4pm
Neonatal Intensive Care Unit and Special Care Nursery
ParentsHours: Any time
Family and friendsHours: 10am–12pm
There must be no more than two visitors at a time and visitors must be accompanied by one parent or be included on the baby's visitor list.
On site shops and cafes
Mercy Hospital for Women shares a number of facilities with the Austin Hospital. There are two cafés, a sandwich shop, gift shop and florist on Level 1 in the main foyer.
The Heide café is on Level 4 of Mercy Hospital for Women.
163 Studley Road
Heidelberg Victoria 3084
Donate to the Mercy Health Foundation
The Mercy Health Foundation supports programs to improve the health and wellbeing of those in need. Your donation makes a difference in hospitals, nurseries, aged care homes, and the general community.
We value feedback from the people we care for, including from your families, friends, carers, and our broader community. Find out how to register a concern, complaint or compliment, or make a suggestion for improvement at Mercy Health.