Overview
Things the specialist doctor might discuss with you include:
- stomach pain after eating
- heartburn
- difficulty passing a bowel motion
- frequent diarrhea
- bleeding when you pass a bowel motion.
Related services
Getting here
Find us at:
Werribee Mercy Hospital
296 Princes Highway
Werribee Victoria 3030
For more information on getting here, visit Outpatient Clinics or find out more about Werribee Mercy Hospital.
Opening hours
The Gastroenterology Clinic operates weekly on:
- Friday, 9-12pm
- alternating Thursdays between 9-12pm or 1.30-4pm.
Your appointment
What to do before
Information about your outpatient clinic appointment is included in the Outpatient clinics page along with details on how to find us.
More information
Team Composition
Throughout your experience you may be supported by:
- a nurse
- a specialist doctor
For health professionals
The Gastroenterology Clinic see patients with symptoms of the gastrointestinal tract. For example – reflux, PR bleeding.
Procedural information
We do not currently perform outpatient gastroenterology procedures.
Referrals to this service are assessed against the Statewide Referral Criteria. Please utilise HealthPathways to assist in making the referral. Referrals which do not meet the Statewide Referral Criteria will be declined.
Clinical information
- presenting problem and duration of symptoms
- GP diagnosis or provisional diagnosis, if known
- relevant medical history
- relevant social history or special needs
- current medications
- required investigation results
- allergies or warnings
- physical examination results
- management to date and response to treatment
- past surgery.
Investigations and results
Referral reason and required investigations (essential with referral)
Dyspepsia
- FBE; ESR; LFT’s +/- Amylase
- serological testing to confirm or rule out H.Pylori
- Barium swallow if appropriate
- previous scope reports (where available).
Weight Loss
- FBE; U&E’s; ESR; TFT’s; Creatinine; LFT’s; Fasting Glucose
- MSU
- previous scope reports (where available)
- CXR +/- CT Abdo/pelvis (where appropriate).
Vomiting and Nausea (>2 Weeks duration)
- FBE; U&E’s; ESR; Creatinine; LFT’s; Fasting Glucose
- MSU and Urine HCG
- previous scope reports (where available).
Non Acute Abdominal Pain – Upper
- FBE; U&E’s; LFT’s; Lipase; Iron Studies; Inflammatory markers
- H.Pylori Breath test
- MSU
- ECG
- abdominal ultrasound
- previous scope reports (where available).
Non Acute Abdominal Pain – Lower
- FBE; U&E’s; LFT’s; Lipase; Iron Studies; Inflammatory markers
- faecal MC&S
- MSU and Urine HCG
- results of PR examination
- abdominal ultrasound +/- pelvic ultrasound +/- abdominal CT
- previous scope reports (where available).
Altered Bowel Habits (with or without PR bleeding)
- FBE; CRP; iron studies
- coeliac serology if appropriate.
NOTE: if bloody diarrhoea and signs of dehydration are present refer to the emergency department
- faecal MC&S, Ova and Parasites, FOBT, CDT (Essential with referral)
- results of PR examination
- history of bowel habits and nature of the stool
- abdominal X-ray
- previous scope reports (where available).
Iron Deficiency Anaemia
- FBE; ESR, Iron Studies and Ferritin Levels
- previous scope reports (where available).
PR Bleeding
- FBE; CRP; Iron Studies
- PR examination findings
- previous scope reports (where available).
Liver and Hepatitis
- ANA; SMA; AMA.
NOTE: WMH does not have a liver specific clinic and the patient may be referred on as needed
- Ferritin and iron studies
- coeliac screen
- IgG; IgM
- serum lipids; Glucose
- abdominal ultrasound.
IBD
NOTE: WMH IBD clinic works in conjunction with the St Vincent’s IBD clinic. Patients requiring this service may be referred on.
- ANA; SMA; AMA.
- previous scope reports (where available)
- coeliac screen
- FBE; CRP.
Urgent (seen within 30 days of referral receipt)
The patient has a condition that has the potential to deteriorate quickly with significant consequences for health and quality of life if not managed promptly. Examples include:
- Positive FOBT – Refer to the Rapid Access Colonoscopy Clinic
- Strong suspicion of cancer
- Subacute GI bleeding/PR bleeding
- Severe Inflammatory Bowel Disease
- Altered bowel habit
- Iron deficiency anaemia
- Significant weight loss/anorexia/vomiting
- Abnormal liver function tests with associated jaundice
Non-urgent (seen within 365 days of referral receipt as clinically indicated)
The patient’s condition is unlikely to deteriorate quickly or have significant consequences for the person’s health and quality of life if specialist assessment is delayed beyond one month. Examples include:
- Constipation
- IBS
- Dyspepsia in the young with no alarm features
- Surveillance scopes
- Chronic abdominal pain
- Abnormal liver function tests
How to prepare the patient
Please advise your patient that it takes eight days to process a referral. On day eight a letter will be sent to them and the referrer advising of the referral outcome (either an appointment or allocation to the waiting list). For more information on what happens next, please refer to our understanding the referral process page. If your patient’s condition changes before they see the specialist, they should either contact their GP or go to Emergency Department.
What/when you should refer to us
- You should refer to the Gastroenterology Clinic for conditions requiring a gastroenterologist’s opinion.
- For faecal occult blood test (FOBT) positive referrals, please confirm whether the result came from the National Bowel Cancer Screening Program.
Our clinic is receiving eReferrals via HealthLink SmartForms. Please see our Refer a patient page for more information.
What/when you should not refer to us
Do not refer:
- paediatric patients
- patients requiring a colonoscopy for a positive faecal occult blood test (FOBT). Please refer them to the Rapid Access Colonoscopy clinic.
If patients present with the following, refer to Emergency Department:
- acute melena
- hematemesis
- dysphagia with poor oral intake
- haematochezia
- bloody diarrhea with signs of dehydration.
Contacts
In case of emergency, call 000
For patients
Outpatient Clinics - Medical/Surgical
-
Phone numbers:
Outpatient Clinics - Medical/Surgical
03 8754 6700
- Phone number: 03 8754 6710
- Website: Outpatient access
-
About:
Call this number for:
· Appointment questions
· Referral questions
· You want to speak to a nurse about why you are coming to see the specialist
· You want to change your appointment
· You want to tell us you no longer need your appointment
For Health Professionals
HealthPathways Melbourne
- Email address: [email protected]
- Website: HealthPathways Melbourne
-
About:
HealthPathways Melbourne provides clinicians with a single website to access clinical and referral pathways, and resources. Pathways are created by local GPs, working in partnership with specialists, nurses, allied health and other health professionals.
Mercy Health recommends clinicians to access HealthPathways Melbourne for guidance in assessing, managing and referring for patient conditions (login required).
Referrals to outpatient clinics at Mercy Health will be triaged against clinical information and investigations based on these guidelines.
Referrals that do not meet the required clinical information and investigations will not be accepted.
HealthPathways Melbourne is available for free to health professionals working in the North Western Melbourne and Eastern Melbourne Primary Health Network catchments.
Email HealthPathways to request access or if you need to confirm your username and password.
Healthlink SmartForm eReferrals
- Website: au.healthlink.net/support
-
About:
HealthLink is a secure digital platform for sending referrals directly from your GP practice software (Best Practice, Genie, Medical Director and MedTech Evolution).
Practices without conformant software can register for a free HealthLink Portal licence by completing the online registration form and noting in the comments/message field that you would like to use the SmartForms, then selecting the two checkboxes – (1) Receive Electronic Correspondence (free of charge) and (3) Send Electronic Smart Forms (My Aged Care, Transport for NSW, Monash Health etc).
Once HealthLink receives your completed registration application, this will be processed and the portal details will be forwarded to you.
eReferral Support Contact Information
- For GPs in the Eastern Melbourne Primary Healthcare Network region wanting to enable eReferrals (HealthLink Smartforms), please contact [email protected]or if urgent (03) 9046 0300.
- For GPs in the North Western Melbourne Primary Healthcare Network region wanting to enable eReferrals (HealthLink Smartforms), please contact HealthLink via phone: 1800 125 036 or email [email protected]
- For issues with HealthLink SmartForms, or to have this solution enabled within your clinical software system, please contact HealthLink on 1800 125 036 or [email protected].
Statewide Referral Criteria for Specialist Clinics - Victoria
- Website: Statewide Referral Criteria
-
About:
The Department of Health and Human Services has developed statewide referral criteria to assist GPs and clinicians referring patients to specialist clinics. These referral criteria have been developed to improve access to specialist clinics in public hospitals by improving the quality and appropriateness of referrals.
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