Mother Baby Unit
Werribee, Victoria (location within Werribee Mercy Hospital)
Clinics and services
We offer clinics and services across Victoria and southern New South Wales. Our services are available to all public and privately insured patients.
Getting here
Mother Baby UnitMother Baby Unit
300 Princes Highway
Werribee Victoria 3030
The closest car park is the multi-level P5 car park.
To park here enter off the Princes Highway – it is the next entrance after the Emergency Department entrance.
Please do not park in the Emergency Department parking bays.
Follow signs for Maternity Services. There is a building before you get to the Maternity Services with a sign that says ‘Mother Baby Unit’.
Please ring the front doorbell.
Parking availability
Visitor parking is available at the Werribee Mercy Hospital site. The closest carpark is the multi-level P5.
Parking costs are available on the main hospital information page.
You can pay at the ticket machine located at the multi-level car park (P5) or at the boom gate using your credit card (payWave). You will have 30 minutes to exit the car park once payment has been made.
Public transport
The hospital is located opposite the Hoppers Crossing Railway Station on the Werribee line. It takes 5-10 minutes to walk from the railway station to the hospital main entrance.
Taxis
If you require a taxi please ask our staff to call you a taxi to pick you up from the Outpatient Clinics building.
If you are using a taxi app, they will most likely to go to the main building reception which is accessed via the main hospital entrance on Hoppers Lane.
Visitor information
On site shops and cafes
Werribee Mercy Hospital has one café located in the main corridor.
Opening hours for the main building are:
- 7am–8pm, Monday–Friday
- 8am–8pm, Weekends (please note, hot food is not available on weekends).
Contacts
In case of emergency, call 000
Emergency contacts
Mental Health Triage
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Phone numbers:
Mental Health Triage
1300 657 259
24 hours, 7 days a week
- Website: Mercy Mental Health Triage
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About:
If you are experiencing mental distress or you are seeking treatment for a mental health problem, please phone the triage line
For emergencies requiring immediate assistance, call 000.
You may need to leave a message on an answering service and the triage worker will return your call as soon as possible.
Emergency Department
- Website: Emergency Department
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Address:
300 Princes Highway
Werribee Victoria 3030
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About:
The Werribee Mercy Hospital Emergency Department provides urgent assessment and treatment for people of all ages, and for all conditions.
For non-urgent conditions, there are general practitioners (GPs) located near the hospital who are available until late in the evening.
If you are unsure about your condition, or you are concerned about a family member, come to the Emergency Department.
Contacts at this hospital
Mother Baby Unit
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Phone numbers:
Mother Baby Unit
03 8754 3651
- Website: Mother baby mental health services
Main Reception
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Phone numbers:
Main Reception
03 8458 4444
Open 24 hours, 7 days a week.
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Address:
Level 1
163 Studley Road
Heidelberg Victoria 3084
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About:
Main reception number with options to be transferred to a department, patient or staff member.
Other emergency contacts
NURSE-ON-CALL
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Phone numbers:
NURSE-ON-CALL
1300 60 60 24
24 hours a day, 7 days a week
- Website: NURSE-ON-CALL - health.vic
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About:
NURSE-ON-CALL is a phone service that provides immediate, expert health advice from a registered nurse.
If you think your situation is an emergency, you should always call 000 or go to an emergency department at a hospital.
Call for the cost of a local call from anywhere in Victoria for health advice 24 hours a day (calls from mobile phones may be charged at a higher rate).
NURSE-ON-CALL puts you directly in touch with a registered nurse for caring, professional health advice around the clock. You may need us when:
– you or someone you’re caring for is feeling unwell
– you are not sure if you should seek medical help
– you’re away from home or situated a long way from medical help
– you simply want advice or information about health services in your area.What happens when I call for advice?
Step 1 – a registered nurse will answer your call and collect some basic details.Step 2 – the nurse will then ask you a series of questions about your symptoms and other issues relating to your health.
Step 3 – at the end of the call the nurse may suggest ways you can care for yourself, advise you to contact a GP or, in the event that your condition is very serious, transfer the call to 000. Note that nurses do not provide a full diagnosis of your symptoms.
NURSE-ON-CALL uses the most up-to-date health information available, giving you and your family the highest quality advice. All information you provide remains confidential and records are fully secure.
Maternal and Child Health Line
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Phone numbers:
Maternal and Child Health Line
13 22 29
24 hours a day, 7 days a week
- Email address: [email protected]
- Website: Maternal and Child Health Line
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About:
The Maternal and Child Health (MCH) Line is a statewide telephone service available every day of the year for Victorian families with children from birth to school age.
Maternal and child health nurses can provide information, support and guidance regarding a range of issues including child health, nutrition, breastfeeding, maternal and family health and parenting.
Other places to get help
PANDA National Helpline
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Phone numbers:
PANDA’s National Perinatal Anxiety & Depression Helpline
1300 726 306
9am-7:30pm, Monday to Friday
- Website: panda.org.au
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About:
PANDA – Perinatal Anxiety & Depression Australia supports women, men and families across Australia affected by anxiety and depression during pregnancy and early parenthood. PANDA operates Australia’s only National Helpline for individuals and their families to recover from perinatal anxiety and depression, a serious illness that affects up to one in five expecting or new mums and one in ten expecting or new dads.
beyondblue
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Phone numbers:
beyondblue Support Service
1300 224 636
24 hours, 7 days a week
- Website: beyondblue.org.au
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About:
Equipping everyone in Australia with the knowledge and skills to achieve their best possible mental health, whatever their age and wherever they live. We give people the confidence to support those around them, and make anxiety, depression and suicide part of everyday conversations. And as well as tackling stigma, prejudice and discrimination, we’re breaking down the barriers that prevent people from speaking up and reaching out.
Services avialable through the beyondblue website include:
- Call
- Chat online
- Online forums
If you require immediate support, please contact the beyondblue Support Service.
Lifeline
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Phone numbers:
Lifeline
131 114
24 hours, 7 days a week
- Website: lifeline.org.au
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About:
Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services.
What happens when you call 13 11 14
Our trained Telephone Crisis Supporters will answer your call and:Listen to your situation
Provide immediate support
Assist to clarify options and choices available to you
Provide you with referral information for other services in your local area.
Your call will be answered as soon as possible by the next available crisis supporter. If your call isn’t answered straight away, it means we are experiencing high demand for our service and helping other Australians in need.Please stay on the line or call back later.
If you are in immediate danger call 000.
Parentline
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Phone numbers:
Parentline
13 22 89
8am to midnight, 7 days a week.
- Website: parentline
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About:
Parentline is a confidential and anonymous phone counselling service for parents and carers of children and teenagers in Victoria. We offer counselling, information and support around a range of parenting issues.
Raising Children Network
- Website: raisingchildren.net.au
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About:
Raising Children Network is the complete resource for Australian parents, taking you from pregnancy to newborns to teenagers. We offer evidence-based content you can trust on hundreds of topics about raising children and looking after yourself as a parent.
At the Raising Children Network website, we believe that all children and families are individual and different. Our scientifically validated content is translated into everyday language to help parents and carers make decisions that work for them in their individual family circumstances.
The International Marcé Society for Perinatal Mental Health
- Website: marcesociety.com
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About:
Dedicated to supporting research and assistance surrounding prenatal & postpartum mental health for mothers, fathers and their babies.
Last reviewed October 7, 2019.
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