Our pharmacists visit the wards and can answer questions about your medication. A Mercy Health pharmacy is not a retail pharmacy. Our on-site pharmacies only provide medication for hospital prescriptions for use while patients are in hospital and when they leave.
During your stay
A pharmacist will visit your ward and monitor your medication usage. They will make sure your medications are safe, effective and available. They work closely with medical, nursing and allied health staff.
When you leave
A pharmacist will visit you and make sure you understand the medications you need to take home. You will be given written information with your medicines, or a prescription to get these from your regular pharmacy.
While you are in hospital as an inpatient, you do not need to pay for medicines. However, you will need to pay for any medicines you take home.
Find us at:
163 Studley Road
Heidelberg Victoria 3084
300 Princes Highway
Werribee Victoria 3030
Mercy Hospital for Women, level 2 or Werribee Mercy Hospital, ground floor (near café).
How can people get access?
Our pharmacists visit the hospital wards and can answer questions about patients’ medication. A Mercy Health pharmacy is not a retail pharmacy. Mercy Health pharmacies only provide medication for hospital prescriptions for patients to use in hospital and upon discharge.
An on-call pharmacist is available outside normal business hours for urgent requests.
What to bring
- any medications you are taking, including any medication lists
- any medications you have bought without a prescription
- Medicare card
- healthcare or concession cards if you have these.
What to expect on the day
Most prescriptions are dispensed within 30 minutes. Sometimes prescriptions take longer when more information or stock is needed. You can discuss this with your pharmacist on the day of your appointment.
Throughout your stay, you may be supported by a clinical pharmacist.
The clinical pharmacist will visit you when you are admitted and take your full medication history prior to your stay in hospital. This helps the pharmacy team ensure the medications you receive throughout your stay are safe and effective. For people having day treatments or shorter visits to the hospital, a clinical pharmacist will also help with your medication needs.
A pharmacist will visit you to ensure you understand the medications you need to take home. You will be given written information with your medicines, or a prescription to get these from your regular pharmacy.
Who to call if you have concerns afterwards
You can contact Mercy Health pharmacies via the hospital switchboard.
Mercy Hospital for Women 03 8458 4444
Werribee Mercy Hospital 03 8754 3000
For health professionals
Our pharmacies provide a medication management service for all patients at Mercy Health hospitals. Mercy Health pharmacies are not retail pharmacies so they only provide medication for hospital prescriptions for use while patients are in hospital and when they leave.
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