Overview
Sometimes, being a young mum can be tough. We are here to care for you and your baby, from the time you are pregnant until after your baby is born. We listen to you, support you, and help you adjust to your pregnancy. We also provide support for you as you look after your new baby. This clinic is for women aged under 24 years. Care is provided at Mercy Hospital for Women in Heidelberg.
Getting here
Find us at:
163 Studley Road
Heidelberg Victoria 3084
For more information on getting here, visit Mercy Hospital for Women .
Location details
Come to the third floor for the Outpatients Clinic
Opening hours
Monday 9am–4:30pm Call any time on 03 8458 4215
Your appointment
What to do before
Please bring your appointment letter.
What to bring
Please bring these items to your appointment:
- your Medicare card
- any test or ultrasound results
- a list of any medicines or other drugs you may be taking
- a list any questions you may have.
What to expect on the day
Please allow at least an hour for your appointment. Usually, you won’t have to wait very long to be seen.
More information
Team Composition
Our team consists of midwives and social workers.
Opportunities to be involved in research
We regularly participate in research projects and you have the opportunity to be involved. You can find more information on these projects in our waiting rooms, and how they may benefit other babies, mothers and families. Opportunities to be involved in research are available if you are interested.
For health professionals
The Young Mums Clinic provides care to pregnant women aged under 24 years. We offer antenatal check-ups and classes. Our team of midwives and social workers provide support, along with the care and comfort that comes with being around other young mums sharing a similar experience.
Procedural information
A referral must include all the necessary information, as well as:
- any relevant pregnancy-related information
- any relevant tests
- any social supports
- information on any external agencies involved in your patient’s care.
Referrals to this service are assessed against the Statewide Referral Criteria. Please utilise HealthPathways to assist in making the referral. Referrals which do not meet the Statewide Referral Criteria will be declined.
How to prepare the patient
Explain that the Young Mums Clinic is a choice of care. At all times, we take a patient-centred perspective to ensure the best care is offered in partnership with the patient.
What/when you should refer to us
- The patient must be under 24 years of age.
Our clinic is receiving eReferrals via HealthLink SmartForms. Please see our Refer a patient page for more information.
Contacts
For Health Professionals
HealthPathways Melbourne
- Email address: info@healthpathwaysmelbourne.org.au
- Website: HealthPathways Melbourne
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About:
HealthPathways Melbourne provides clinicians with a single website to access clinical and referral pathways, and resources. Pathways are created by local GPs, working in partnership with specialists, nurses, allied health and other health professionals.
Mercy Health recommends clinicians to access HealthPathways Melbourne for guidance in assessing, managing and referring for patient conditions (login required).
Referrals to outpatient clinics at Mercy Health will be triaged against clinical information and investigations based on these guidelines.
Referrals that do not meet the required clinical information and investigations will not be accepted.
HealthPathways Melbourne is available for free to health professionals working in the North Western Melbourne and Eastern Melbourne Primary Health Network catchments.
Email HealthPathways to request access or if you need to confirm your username and password.
Healthlink SmartForm eReferrals
- Website: au.healthlink.net/support
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About:
HealthLink is a secure digital platform for sending referrals directly from your GP practice software (Best Practice, Genie, Medical Director and MedTech Evolution).
Practices without conformant software can register for a free HealthLink Portal licence by completing the online registration form and noting in the comments/message field that you would like to use the SmartForms, then selecting the two checkboxes – (1) Receive Electronic Correspondence (free of charge) and (3) Send Electronic Smart Forms (My Aged Care, Transport for NSW, Monash Health etc).
Once HealthLink receives your completed registration application, this will be processed and the portal details will be forwarded to you.
eReferral Support Contact Information
- For GPs in the Eastern Melbourne Primary Healthcare Network region wanting to enable eReferrals (HealthLink Smartforms), please contact digitalhealth@emphn.org.auor if urgent (03) 9046 0300.
- For GPs in the North Western Melbourne Primary Healthcare Network region wanting to enable eReferrals (HealthLink Smartforms), please contact HealthLink via phone: 1800 125 036 or email request@healthlink.net
- For issues with HealthLink SmartForms, or to have this solution enabled within your clinical software system, please contact HealthLink on 1800 125 036 or HelpdeskHL@healthlink.net.
Statewide Referral Criteria for Specialist Clinics - Victoria
- Website: Statewide Referral Criteria
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About:
The Department of Health and Human Services has developed statewide referral criteria to assist GPs and clinicians referring patients to specialist clinics. These referral criteria have been developed to improve access to specialist clinics in public hospitals by improving the quality and appropriateness of referrals.
Having a baby at Mercy Hospital for Women
At Mercy Hospital for Women (MHW) we offer a range of patient-centred care options for your pregnancy and birth.
Providing feedback
We value feedback from the people we care for, including from your families, friends, carers, and our broader community. Find out how to register a concern, complaint or compliment, or make a suggestion for improvement at Mercy Health.