Overview
Types of treatments provided in medical day stay can include:
- chemotherapy — depending on the treatment ordered by your doctor
- blood transfusions and other blood products
- administration of iron infusions and biological response modifiers
- continuous glucose monitoring
- trial of void.
Getting here
Find us at:
Werribee Mercy Hospital
300 Princes Highway
Werribee Victoria 3030
For more information on getting here, visit Day Procedure Unit (DPU) and Medical Day Stay (MDS) or find out more about Werribee Mercy Hospital.
How can people get access?
Parking
Parking is available at the Werribee Mercy Hospital site. A pick-up and drop-off zone at the main entrance is also available.
The nearest car park is the main entrance car park which is accessed via the main hospital entrance on Hoppers Lane. Parking spaces are limited in the main entrance car park.
If the main entrance car park is full, additional parking is available in the multi-storey car park at the back of the hospital. This car park can be accessed from the Princes Highway, after the Emergency Department entrance.
Parking costs are available on the main hospital information page.
Accessible parking is available in the main entrance car park for patients and visitors who hold a valid disability parking permit. Accessible parking is also available near entrances to the Emergency Department, Outpatient Clinic and Maternity Unit.
Patient bus service
The Werribee Mercy Hospital bus service is a free service to help you get around our hospital. The bus transports patients and visitors between the following locations:
- Multi-storey car park
- Hospital main entrance
- Gabrielle Jennings Centre (palliative care inpatient service)
- Outpatient Clinics
The bus operates seven days a week from 8.00am – 8.00pm.
If you need the bus service, please call (03) 8754 3000 to arrange transport.
Opening hours
Monday–Friday, 8:30am–4:30pm
Your appointment
What to do before
After your doctor has completed a waitlist referral form and sent it to us, one of our nursing staff will contact you to arrange an appointment time. If for any reason you are unable to attend your appointment, please phone our nursing staff.
What to bring
Please bring your:
- Medicare Card
- healthcare/concession cards, if you have them
- reading glasses
- hearing aids
- walking frames or other mobility aids
- reading material or an iPad and headphones to listen to music, depending on the length of your treatment.
If you are responsible for caring for young children, we suggest you make childcare arrangements prior to your appointment as you will not be able to care for them during your treatment.
What to expect on the day
The amount of time you will be at hospital will depend on the type of treatment you are receiving. Your referring doctor should be able to advise you on the length of time you are required at the hospital. Otherwise, please do not hesitate to ask our nurses when they call to make your appointment.
After checking in with our reception staff, you will be asked to take a seat in the waiting room and a nurse will come and show you to our treatment area.
More information
Team Composition
Throughout your experience, you may be supported by:
- nurses
- doctors
- pharmacists
- dietitians
- social workers
- pastoral carers.
Additional support
A discharge summary will be sent to your referring doctor advising them of the treatment provided and any further recommendations.
Who to call if you have concerns afterwards
For any concerns following treatment, please contact your referring doctor.
For health professionals
A five-chair medical infusion service for the administration of various short-term infusions that do not require an overnight stay or can be safely administered in a day stay setting. Other treatments include trial of void and continuous glucose monitoring.
Our referral instructions and templates page explains how to refer to Mercy Health and provides you with the latest referral forms.
Procedural information
Referrals to this service are assessed against the Statewide Referral Criteria. Please utilise HealthPathways to assist in making the referral. Referrals which do not meet the Statewide Referral Criteria will be declined.
Iron Infusion:
-
- IV iron infusions are administered using Ferinject (Ferric carboxymaltose) and can be rapidly infused over a 15 to 20 minute period. It requires a period of 30 minutes post infusion observation.
- All referrals must contain a copy of the latest FBE and Fe studies (within the last 3 months).
- Please refer to HealthPathways ‘Iron Deficiency Anaemia‘ or ‘Anaemia in pregnancy‘ for assessment and management guidance including interpreting serum ferritin.
Blood transfusion:
- If referring for Packed Red Blood Cells or Platelets, referral must include recent FBE results (within the last 7 days).
- Please refer to HealthPathways for ‘Blood transfusion criteria‘
Medical day stay can involve:
- chemotherapy
- blood transfusions and other blood products for various conditions
- administration of various medications, e.g. iron infusions, biological response modifiers
- continuous glucose monitoring
- trial of void.
Clinical information:
- Presenting problem and duration of symptoms
- GP diagnosis or provisional diagnosis, if known
- Relevant medical history
- Relevant social history or special needs
- Current medications
- Allergies or warnings
- Physical examination results
- Management to date and response to treatment
- Investigation results (see below)
Investigation results:
- Results of any previous investigations
- If referring for Iron Infusion – must supply most recent Iron Study results.
- If referring for Packed Red Blood Cells or Platelets- must have up to date FBE results.
Additional information:
If booking needs to be done with someone other than the patient, such as next of kin (NOK) for special circumstances, this needs to be specified on the referral form. An interpreter will be supplied on the day of treatment for any non-English speaking background (NESB) patients.
How to prepare the patient
Please ensure all relevant blood results accompany waitlist referral forms, including treatment required and medical history.
What/when you should refer to us
If your patient is requiring a short infusion and is otherwise well.
What/when you should not refer to us
If your patient is acutely unwell and potentially requiring a higher level of care or supervision.
If your patient is non-mobile and requires full nursing assistance with basic care requirements.
Contacts
In case of emergency, call 000
For patients
Day Procedure Unit & Day of Surgery Admission
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Phone numbers:
Day Procedure Unit & Day of Surgery Admission
03 8754 3530
We are available to consult over the phone during business hours. You will be instructed to press, ‘1’ for DOSA, ‘2’ for DPU, or ‘3’ for all after hours calls. - Phone number: 03 8754 6450
- Opening hours: Monday-Friday, 7am-8pm
For health professionals
HealthPathways Melbourne
- Email address: [email protected]
- Website: HealthPathways Melbourne
-
About:
HealthPathways Melbourne provides clinicians with a single website to access clinical and referral pathways, and resources. Pathways are created by local GPs, working in partnership with specialists, nurses, allied health and other health professionals.
Mercy Health recommends clinicians to access HealthPathways Melbourne for guidance in assessing, managing and referring for patient conditions (login required).
Referrals to outpatient clinics at Mercy Health will be triaged against clinical information and investigations based on these guidelines.
Referrals that do not meet the required clinical information and investigations will not be accepted.
HealthPathways Melbourne is available for free to health professionals working in the North Western Melbourne and Eastern Melbourne Primary Health Network catchments.
Email HealthPathways to request access or if you need to confirm your username and password.
Statewide Referral Criteria for Specialist Clinics - Victoria
- Website: Statewide Referral Criteria
-
About:
The Department of Health and Human Services has developed statewide referral criteria to assist GPs and clinicians referring patients to specialist clinics. These referral criteria have been developed to improve access to specialist clinics in public hospitals by improving the quality and appropriateness of referrals.
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