In order for us to be able to accept your patient for review and treatment, referring GP’s/Medical Specialists are required to provide the following detail in your referral.
- Full name
- Address and phone numbers
- Date of birth
- Indigenous status
- Referring GP details
- Health insurance details
- Preferred language and interpreter requirements
- Medicare eligibility & number
- Mobility needs
- Advanced Care Plan
- Medical Power of Attorney
- Presenting problem and duration of symptoms
- GP diagnosis or provisional diagnosis, if known
- Relevant medical history
- Relevant social history or special needs
- Current medications
- Investigation results
- Allergies or warnings
- Physical examination results
- Management to date and response to treatment
Populate required information on the referral form then print and fax to 03 XXXX XXXX
Essential referral content will be checked. You will be contacted if further information is required.
If requesting an urgent review please include relevant detail and results.
Acknowledgement of referral receipt will occur within 7 working days.
The referral will be triaged by a specialist according to clinical urgency.
This determines how long the patient will have to wait for an appointment.
Patients with urgent conditions are scheduled to be seen within 30 days.
Patients with non-urgent conditions are given the next available appointment according to clinical need.
Both the referrer and patient are notified.
Donate to the Mercy Health Foundation
The Mercy Health Foundation supports programs to improve the health and wellbeing of those in need. Your donation makes a difference in hospitals, nurseries, aged care homes, and the general community.
We value feedback from the people we care for, including from your families, friends, carers, and our broader community. Find out how to register a concern, complaint or compliment, or make a suggestion for improvement at Mercy Health.