An elderly man sits in a yellow chair at a table with a bowl of fruit, holding the hand of a young female Mercy Health worker. The man and woman are smiling at each other.

About us

Mercy Health – Health Services provides care for people in hospitals, clinics and community-based healthcare facilities in Victoria and southern New South Wales.

Mercy Health provides health services in Victoria and New South Wales. In Victoria, Mercy Hospitals Victoria Ltd offers acute and subacute hospital care, mental health programs, specialist women’s and newborns’ health, early parenting education and support, and palliative care services. We serve the community through Mercy Hospital for Women (Heidelberg), Werribee Mercy Hospital, Mercy Health O’Connell Family Centre (Canterbury), Mercy Mental Health (south west metropolitan Melbourne) and Mercy Palliative Care.

Our New South Wales services include Mercy Health Albury and Mercy Care Centre Young. We provide subacute health services including palliative care, geriatric evaluation management, transitional aged care, aged care assessment, outpatient services, community therapy and inpatient rehabilitation programs.

Tongue-Tie

Tongue-tie (ankyloglossia) is a condition in which the thin piece of skin under the baby’s tongue (the lingual frenulum) is abnormally short and may restrict the movement of the tongue. There is a limited amount of high-quality evidence-based studies, including randomized-controlled trials and longitudinal data, to guide clinicians in developing the optimal management of this condition....
Tongue-Tie

Statewide Referral Criteria

The Statewide Referral Criteria are developed by the Department of Health and guide referring clinicians on which patients will be seen in adult public specialist clinics and what investigations are required to support triage.

Statewide Referral Criteria

HealthPathways

HealthPathways offers primary care clinicians locally agreed-upon information to help them make the right decisions with patients at the point of care. HealthPathways is designed and written for use during a primary care consultation. Each pathway provides clear and concise guidance for assessing and managing a patient with a particular symptom or condition in primary care. Pathways also include referral information.

HealthPathways