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An elderly man sits in a yellow chair at a table with a bowl of fruit, holding the hand of a young female Mercy Health worker. The man and woman are smiling at each other.

About us

Mercy Health – Health Services provides care for people in hospitals, clinics and community-based healthcare facilities in Victoria and southern New South Wales.

Mercy Health provides health services in Victoria and New South Wales. In Victoria, Mercy Hospitals Victoria Ltd offers acute and subacute hospital care, mental health programs, specialist women’s and newborns’ health, early parenting education and support, and palliative care services. We serve the community through Mercy Hospital for Women (Heidelberg), Werribee Mercy Hospital, Mercy Health O’Connell Family Centre (Canterbury), Mercy Mental Health (south west metropolitan Melbourne) and Mercy Palliative Care.

Our New South Wales services include Mercy Health Albury and Mercy Care Centre Young. We provide subacute health services including palliative care, geriatric evaluation management, transitional aged care, aged care assessment, outpatient services, community therapy and inpatient rehabilitation programs.

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Construction work at Austin Hospital impacting Mercy Hospital for Women

What’s happening?  The Victorian Government is upgrading the Austin Hospital’s Emergency Department.  Mercy Hospital for Women’s proximity to the Austin Hospital means staff, patients and visitors to will be impacted during the construction phase.   From 8 September 2025 the front entrance to Mercy Hospital for Women will be closed as part of the project. The...
Construction work at Austin Hospital impacting Mercy Hospital for Women

Early Parenting Centres – Our programs

Our programs   Responsive Parenting  We practice responsive parenting and responsive sleep and settling.  We do not practice ‘cry it out’ or timed crying techniques.     Changing the way, a baby or toddler goes to sleep can result in crying, but children are never left alone or left to cry it out  Making these changes for your...
Early Parenting Centres – Our programs

HealthPathways

HealthPathways offers primary care clinicians locally agreed-upon information to help them make the right decisions with patients at the point of care. HealthPathways is designed and written for use during a primary care consultation. Each pathway provides clear and concise guidance for assessing and managing a patient with a particular symptom or condition in primary care. Pathways also include referral information.

HealthPathways