Overview
The Werribee Mercy Hospital Physiotherapy Service provides comprehensive assessment, diagnosis, treatment, rehabilitation and prevention of disorders of human movement and function in a wide range of areas. These include neurological, musculoskeletal, cardiovascular, women’s health, neonatal and geriatrics.
Inpatient services are provided to patients on acute medical and surgical wards, maternity and neonatal, palliative care, general and geriatric rehabilitation wards, and to the bed-based transition care program.
Outpatient services are provided to clients with musculoskeletal and orthopaedic conditions and clients requiring pre- and postnatal care.
Groups are offered for back care during pregnancy, DRAM (stomach muscle separation) and postnatal education.
Health Independence Program (HIP)
HIP provides community-based programs designed to help clients improve their health. The HIP program offers community and home-based rehabilitation, specialist clinics (falls, balance and continence), complex care (formerly known as HARP) and residential inreach.
Parking
Parking is available at the Werribee Mercy Hospital site. A pick-up and drop-off zone at the main entrance is also available.
The nearest car park is the main entrance car park which is accessed via the main hospital entrance on Hoppers Lane. Parking spaces are limited in the main entrance car park.
If the main entrance car park is full, additional parking is available in the multi-storey car park at the back of the hospital. This car park can be accessed from the Princes Highway, after the Emergency Department entrance.
Parking costs are available on the main hospital information page.
Accessible parking is available in the main entrance car park for patients and visitors who hold a valid disability parking permit. Accessible parking is also available near entrances to the Emergency Department, Outpatient Clinic and Maternity Unit.
Patient bus service
The Werribee Mercy Hospital bus service is a free service to help you get around our hospital. The bus transports patients and visitors between the following locations:
- Multi-storey car park
- Hospital main entrance
- Gabrielle Jennings Centre (palliative care inpatient service)
- Outpatient Clinics
The bus operates seven days a week from 8.00am – 8.00pm.
If you need the bus service, please call (03) 8754 3000 to arrange transport.
Getting here
Find us at:
300 Princes Highway
Werribee Victoria 3030
For more information on getting here, visit Werribee Mercy Hospital .
Location details
The physiotherapy outpatients department is located in the main hospital building in the Continuing Care Centre.
How can people get access?
Please ask for directions at main reception if you are need assistance.
Opening hours
Monday–Friday 8am-4:30pm
Your appointment
What to do before
Depending on the reason for your visit, this checklist can help you prepare.
1. Documents to bring to your appointment:
- appointment letter (if you have one)
- copies of any tests, X-rays, or medical histories relating to your condition
- list of current medications taken, including over-the-counter and herbal medications
- next specialist appointment date (e.g. fracture clinic).
2. Write down any specific questions you may have to ask your physiotherapist.
What to bring
What to bring to a physiotherapy outpatient appointment/admission:
- your appointment letter from the hospital
- any relevant X-rays, scans, blood tests or other test results
- a list of current medications you are taking, including over-the-counter and herbal medications
- your Medicare card, pension card (if you have one) and any other concession cards you hold
- your general practitioner’s address and phone number
- next specialist appointment date (e.g. fracture clinic)
- any specific questions you may have to ask your physiotherapist to help you make the most of your appointment time
- toys or books for children who are attending the clinic with you.
What to bring to a day procedure and physiotherapy inpatients appointment:
- walking aid e.g. crutches (if you have them).
What to expect on the day
Standard physiotherapy outpatient appointments are usually 20-30 minutes long. All patients are given a specific appointment time, however sometimes delays can occur. Plan to arrive 10 minutes before your first appointment to allow time to complete any necessary paperwork.
More information
Team Composition
Throughout your experience, you may be supported by:
- a physiotherapist
- an allied health receptionist
- an allied health assistant.
What questions should you ask
- Are there any alternate options for treatment?
- Are there any services or resources available to support my recovery?
Discharge information
Based on the assessment, your physiotherapist will discuss the expected duration of treatments. You will be reassessed on each visit to check your progress. On discharge, we will communicate with your doctor/ referrer regarding your progress. If additional community physiotherapy is required, your physiotherapist will discuss this with you and refer you to other external service providers if necessary.
Who to call if you have concerns afterwards
Outpatient physiotherapy department
Werribee Mercy Hospital
300 Princes Highway
Werribee Vic 3030
Phone: 03 8754 3150.
For health professionals
The Werribee Mercy Hospital Physiotherapy Service provides comprehensive assessment, diagnosis, treatment, rehabilitation and prevention of disorders of human movement and function in a wide range of areas. These include neurological, musculoskeletal, cardiovascular, women’s health, neonatal and geriatrics.
Inpatient services are provided to patients on the acute medical and surgical wards, maternity and neonatal, palliative care, general and geriatric rehabilitation wards, and to the bed-based transition care program.
Outpatient services are provided to clients with musculoskeletal and orthopaedic conditions and clients requiring pre- and postnatal care.
Groups are offered for back care during pregnancy, DRAM (stomach muscle separation) and postnatal education.
What/when you should refer to us
Musculoskeletal outpatient services:
We accept referrals made by medical staff, allied health staff, GPs and specialists. Referrals are triaged based on clinical need. Eligibility criteria are as follows:
1. Catchment:
- Wyndham region only – Werribee, Hoppers Crossing, Point Cook, Wyndham Vale, Manor Lakes, Truganina, Tarneit, Williams Landing, Little River
2. Condition:
- acute musculoskeletal injury
- post orthopaedic surgery.
What/when you should not refer to us
Musculoskeletal outpatient services:
Patients should not be referred to this service in the following situations:
• chronic musculoskeletal conditions
• referral not related to a musculoskeletal condition (e.g. chest physio, general exercise program post abdominal surgery)
• patient with complex needs who requires multidisciplinary input.
Additional contact details
Mercy Health Physiotherapy Outpatient Department, Werribee
Werribee Mercy Hospital, 300 Princes Highway, Werribee Vic 3030
Phone: 03 8754 3150
Fax: 8754 6710
More information
Resources for you
https://www.physiotherapy.asn.au/APAWCM/Controls/FindaPhysio.aspx
This resource can help your patient find a private physiotherapist in your local area.
Contacts
Physiotherapy Werribee Mercy Hospital
-
Phone numbers:
Physiotherapy Werribee Mercy Hospital
03 8754 3100
-
Address:
Outpatient Physiotherapy Department
300 Princes Highway
Werribee VIC 3030
Additional resources
Donate to the Mercy Health Foundation
The Mercy Health Foundation supports programs to improve the health and wellbeing of those in need. Your donation makes a difference in hospitals, nurseries, aged care homes, and the general community.
Providing feedback
We value feedback from the people we care for, including from your families, friends, carers, and our broader community. Find out how to register a concern, complaint or compliment, or make a suggestion for improvement at Mercy Health.
Work for Mercy Health
Midwife and nurse roles are available. Find out about life and work at Mercy Health and apply today!