Overview
Mercy Palliative Care has a model of care with all disciplines — nursing, medical and allied health working together as a team to meet the needs of each patient, their carer(s) and families. We offer holistic care in your home. This can include:
Physical: Help and advice regarding equipment needs, to assist with moving patients and providing for your comfort.
Emotional: Counselling to help with your emotions and concerns.
Spiritual: Helping you think about what has meaning to you. This includes all religious, spiritual or cultural orientations, and encompasses fear, joy, guilt, sadness and hope.
Practical: Referrals to community services for practical supports for cleaning, shopping, respite.
Financial: Assistance with Centrelink applications.
Legal: Assistance with wills and immigration.
Advance care planning: Help to talk about and write down your preferences for future healthcare.
Getting here
Find us at:
3 Devonshire Road
Sunshine Victoria 3020
For more information on getting here, visit Mercy Palliative Care Sunshine .
Your appointment
What to do before
This service is offered to all patients and carers following admission to the Mercy Palliative Care Program. We attempt to contact all families to assess patient and carer needs and offer support based on your individual needs and preferences.
More information
Team Composition
Throughout your experience, you may be supported by:
- counsellors
- social workers
- pastoral care workers
- community development workers
- physiotherapists
- occupational therapists
- psychologists.
For health professionals
The Palliative Care Allied Health Team aims to work together with the patient’s treatment team to coordinate all services, internal and external, for the benefit of the individual.
Procedural information
External health professionals may make a referral by simply contacting the Allied Health team leader to discuss current patient needs and concerns.
The Palliative Care Allied Health Team welcomes contact from external agencies in relation to the care and wellbeing of any of the patients on our palliative care program. Please contact theteam leader to discuss referrals on 03 9313 5700.
What/when you should refer to us
Mercy Palliative Care accepts Allied Health referrals from external organisations for patients on the palliative care program. Please contact the team leader on 03 9313 5700.
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Providing feedback
We value feedback from the people we care for, including from your families, friends, carers, and our broader community. Find out how to register a concern, complaint or compliment, or make a suggestion for improvement at Mercy Health.
Work for Mercy Health
Midwife and nurse roles are available. Find out about life and work at Mercy Health and apply today!