Mercy Palliative Care Bereavement ServiceLocations:
Mercy Palliative Care Bereavement Service supports people in their grief after the death of a significant person in their lives, who has died on the Mercy Palliative Care Program.
Following the death of your loved one, you will receive written information by post between six to 10 weeks after their deathThis provides practical information on who to notify regarding the death, for example, banks or Centrelink. It will also provide details of the bereavement support service offered by Mercy Health in the year following the death.
A trained volunteer or counsellor may also contact you to ask how you are going and to offer individual face-to-face counselling if required.
However, you may contact a counsellor on 1300 369 019 at any stage following the death if you feel the need to talk to someone.
Mercy Palliative Care Bereavement Support offers counselling support to family and friends grieving the loss of a loved one who died on the Mercy Palliative Care Program. These services are offered free of charge.
- counselling in person or by appointment. Monday–Friday, 9am–4pm
- counselling/support by phone – weekdays 8.30am–5pm (no appointment required)
- information sessions (day and evening)
- Tree Of Life Bereavement Group
- Remembrance service twice yearly
- Carer information sessions
- Training courses
- Walk and Talk Bereavement Group
- Owl’s Nest Children’s Bereavement Group.
All group and session services are by posted invitation throughout the year.
What to expect on the day
Appointment time is one hour.
Throughout your experience, you may be supported by:
- grief counsellors who are trained and experienced in loss and grief
- trained bereavement support volunteers.
For health professionals
A grief counsellor is skilled and experienced in loss and grief.
What/when you should refer to us
Any patient who has experienced a significant loss where you have serious concerns about the impact of their grief experience on their everyday life
Mercy Palliative Care Sunshine
3 Devonshire Road
Sunshine Victoria 3020
Donate to the Mercy Health Foundation
The Mercy Health Foundation supports programs to improve the health and wellbeing of those in need. Your donation makes a difference in hospitals, nurseries, aged care homes, and the general community.
We value feedback from the people we care for, including from your families, friends, carers, and our broader community. Find out how to register a concern, complaint or compliment, or make a suggestion for improvement at Mercy Health.