In order for us to be able to accept your patient for review and treatment, referring GP’s/Medical Specialists are required to provide the following detail in your referral.
- full name
- date of birth
- Indigenous status
- referring GP details
- health Insurance
- preferred language and interpreter requirements
- Medicare number
- mobility needs.
- clinic specialty
- reason for referral
- duration of symptoms
- examination findings
- relevant past history
- current medications
- past surgery.
Investigations and results
- CT/medical imaging
Please address the referral to the Orthopaedic Clinic and fax to the relevant outpatient department on 03 8754 6710.
Essential referral content will be checked. You will be contacted if further information is required.
Acknowledgement of referral receipt will occur within eight working days.
The referral will be triaged by the specialist
unit according to clinical urgency.
This determines how long the patient will have to wait for an appointment.
Patients with urgent conditions are scheduled to be seen within 30 days.
Patients with routine conditions are given the next available appointment according to
Both the referrer and patient are notified.
Immediate assessment criteria
Immediate assessment or admission criteria (not an exhaustive list)
Step 1: Check criteria for immediate assessment or admission.
- Cauda Equina
- cervical myelopathy
- septic arthritis
- bone or joint infection
- suspected infection or sudden pain in arthroplasty
- suspected NOF (please refer to tertiary hospital).
Step 2: Contact the Emergency Department Admitting Officer (AO) via the switchboard: 03 8754 3000.
Step 3: Follow up your phone call by faxing a referral to the emergency department including all relevant investigations to the number the AO provides.
Reason and Required Investigations (essential with referral)
Rotator Cuff Tendonitis
- x-rays (AP and Lateral shoulder).
Pain / Stiffness in shoulder including frozen shoulder
- ultrasound scan
AC Joint problems
- consider FBE, ESR & CRP
Recurrent Shoulder Dislocation
Tennis / Golfer’s Elbow
- consider FBE, ESR & CRP if inflammation suspected
Elbow Painful / Stiffness / Locking
Wrist and Hand
Carpel Tunnel Syndrome
Stenosing Tenosynovitis (trigger finger & De Quervain’s)
Basal Thumb Arthritis
- X-rays (AP and Lateral)
Painful / Stiff Wrists
- X-rays (AP and lateral wrist)
consider FBE, ESR & CRP if inflammation suspected
Exclusion Criteria: Orthapaedic Clinics
The following Orthopedic conditions are not routinely seen at Werribee Mercy Hospital:
- patients that are being treated for the same condition at another Victorian Public Hospital
- patients with back pain or sciatica, neck pain or Spinal Stenosis
Referral contact details
Werribee Mercy Hospital
300 Princes Highway
Werribee Vic 3030
Phone 03 8754 6700
Fax: 03 9754 6710
Clinics and services
Use these guidelines to refer patients for the following clinics and services:
Donate to the Mercy Health Foundation
The Mercy Health Foundation supports programs to improve the health and wellbeing of those in need. Your donation makes a difference in hospitals, nurseries, aged care homes, and the general community.
We value feedback from the people we care for, including from your families, friends, carers, and our broader community. Find out how to register a concern, complaint or compliment, or make a suggestion for improvement at Mercy Health.