Required information
In order for us to be able to accept your patient for review and treatment, referring GP’s/Medical Specialists are required to provide the following detail in your referral.
Essential information
- full name
- address and phone numbers
- date of birth
- Indigenous status
- referring GP details
- health insurance details
- preferred language and interpreter requirements
- Medicare eligibility & number
- mobility needs
- advanced care plan
- medical power of attorney.
Clinical information
- presenting problem and duration of symptoms
- GP diagnosis or provisional diagnosis, if known
- relevant medical history
- relevant social history or special needs
- current medications
- investigation results
- allergies or warnings
- physical examination results
- management to date and response to treatment.
Referral process
Populate required information on the referral form then print and fax to 03 XXXX XXXX
Step 1
Essential referral content will be checked. You will be contacted if further information is required.
If requesting an urgent review please include relevant detail and results.
Acknowledgement of referral receipt will occur within seven working days.
Step 2
The referral will be triaged by a specialist according to clinical urgency.
This determines how long the patient will have to wait for an appointment.
Step 3
Patients with urgent conditions are scheduled to be seen within 30 days.
Patients with non-urgent conditions are given the next available appointment according to clinical need.
Both the referrer and patient are notified.
Contacts
In case of emergency, call 000
Outpatient Clinics - Medical/Surgical
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Phone numbers:
Outpatient Clinics - Medical/Surgical
03 8754 6700
- Phone number: 03 8754 6710
- Website: Outpatient access
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About:
Call this number for:
· Appointment questions
· Referral questions
· You want to speak to a nurse about why you are coming to see the specialist
· You want to change your appointment
· You want to tell us you no longer need your appointment
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