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National Health Services Directory (NHSD)

Are you a GP and moved to a new clinic?

Do you have new GPs commencing at your clinic?

Is your GP moving on to another clinic?

Along with other hospitals, Mercy Health receives all GP practice details from the National Health Services Directory (NHSD) database.

If your practice and your GPs/specialists are not listed on the NHSD:

Register with Provider Connect AustraliaTM (PCATM). Provider Connect Australia allows healthcare providers to maintain accurate information about the services they provide and the practitioners who deliver them in a single place and share this information with several business partners (these will grow in PCA over time).

When you register as a healthcare provider in PCA™ you can publish your business information to the National Health Services Directory’s Service Finder on the same day, making it easier for consumers to find you. You will also be able to share your information with your local Primary Health Network.

You can find more information on this website: Provider Connect Australia (digitalhealth.gov.au)

When you or your Practice Manager are ready to register for PCA, you’ll need between 15-30mins:

  • Information to guide you through registration is available on the Provider Connect Australia – Register page.
  • If you want some extra support to register for PCA call the Digital Adoption Support team on (02) 6223 0741 option 3 and someone will be available to walk you through registration.
  • Ensure to have the following information ready:
  1. GP/specialist name.
  2. GP/specialist provider number.
  3. GP/specialist clinic telephone, fax and email address.
  4. HealthLink ‘electronic digital identifier’ code (EDI).

Existing service updates:

To update your details, you have to go back to the platform where you have registered.

For GPs/Specialists registered via Provider Connect Australia

  1. Login on your PCA Portal: https://www.digitalhealth.gov.au/healthcare-providers/initiatives-and-programs/provider-connect-australia
  2. Review your listing
  3. Follow the prompts
  4. Include all information you wish to update (including practitioner information).

For GPs/Specialists registered via the National Health Service Directory, review and edit your current listing by following the steps below to request an update.

  1. Search for your service via the Health Direct Service Finder: https://www.healthdirect.gov.au/australian-health-services
  2. Review your listing.
  3. Click ‘suggest an edit’ and complete the form as required.
  4. Include all information you wish to update (including practitioner information).

General practices and specialists are responsible for keeping their own contact details accurate and up to date. Please regularly review your GP/specialist and practice contact details, particularly when GPs/specialists commence work or leave your practice location. https://about.healthdirect.gov.au/review-your-nhsd-listing

If you require extra support to register or updating your details call the Digital Adoption Support team on (02) 6223 0741.

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